Human Capital 2004

 

Human Capital 2004

Human Capital 2004
Human Capital 2004
After explaining the role of human capital management and its inherent challenges, the book is divided into two parts, each presenting compelling case studies. The first part explores the workplace challenges. Here the challenge is that of building a...

Summary

Monday, January 1st, 2001 - 14:00

After explaining the role of human capital management and its inherent challenges, the book is divided into two parts, each presenting compelling case studies. The first part explores the workplace challenges. Here the challenge is that of building a workplace, supported by an effective, streamlined personnel system, that promotes top performance. Case studies analyze the IRS, USAID, USPS, and civil service reform in Texas, Georgia, and Florida. The second challenge to human capital management relates to people. The challenge here is getting the most from people. The case studies considered in the portion of the book analyze the Air Force Materiel Command, the Upstate New York Veterans Healthcare Network, the Defense Leaders and Management Program, and the U.S. Army's program on officer retention. Human Capital Management


Table of Contents:

I Human Capital Management

The Challenge of Human Capital Management: A Culture in Transition
Jonathan D. Breul, Nicole Willenz Gardner, and Mark A. Abramson


II the Workplace Challenge
 
Modernizing Human Resource Management in the Federal Government: The IRS Model
James R. Thompson and Hal G. Rainey

Human Capital Reform: 21st Century Requirements for the United States Agency for International Development
Anthony C. E. Quainton and Amanda M. Fulmer

Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences
Jonathan Walters

Mediation at Work: Transforming Workplace Conflict at the United States Postal Service
Lisa B. Bingham

III The People Challenge

Efficiency Counts: Developing the Capacity to Manage Costs at Air Force Materiel Command
Michael Barzelay and Fred Thompson

The Power of Frontline Workers in Transforming Government: The Upstate New York Veterans Healthcare Network
Timothy J. Hoff

The Defense Leadership and Management Program: Taking Career Development Seriously
Joseph A. Ferrara and Mark C. Rom

The Influence of Organizational Commitment on Officer Retention: A 12-Year Study of U.S. Army Officers
Stephanie C. Payne, Ann H. Huffman, and Trueman R. Tremble Jr.