This book provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments--at the federal, state, and local levels--are today as they continue their march toward e-government. Case studies include analysis of the use of auction models by government, privacy strategies for e-government, e-commerce applications in government, the use of the Internet to deliver government services, and a study of how state employment agencies are using technology to provide improved service.

From these case studies, Mark A. Abramson and Grady E. Means develop six initial lessons which government leaders should know before undertaking major e-government initiatives. The lessons should prove valuable to all executives who aspire to transform their organizations from traditional bureaucracies to e-enabled organizations. Technology and E-Government

 Table of Contents:

The Challenge of E-Government: Initial Lessons Learned from the "Early Days"
Mark A. Abramson and Grady E. Means

The Use of the Internet in Government Service Delivery
Steven Cohen and William Eimicke

Commerce Comes to Government on the Desktop: E-Commerce Applications in the Public Sector
Genie N.L. Stowers

The Auction Model: How the Public Sector Can Leverage the Power of E-Commerce through Dynamic Pricing
David C. Wyld

Privacy Strategies for Electronic Government
Janine S. Hiller and France Bélanger

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