Publications

Grant Reports

by Research Stipend Area

AREA ONE: Collaboration: Partnerships and Networks

AREA TWO: E-Government

AREA THREE: Financial Management

AREA FOUR: Human Capital Management

AREA FIVE: Innovation

AREA SIX: Managing for Performance and Results

AREA SEVEN: Competition and Choices

AREA EIGHT: Transformation of Organizations

AREA NINE: Presidential Transition Series

horizontal rule Collaboration: Networks and Partnerships

“A Manager's Guide to Choosing and Using Collaborative Networks”
H. Brinton Milward, Ph.D. and Keith G. Provan, Ph.D.

“A Manager's Guide to Resolving Conflicts in Collaborative Networks”
Lisa B. Bingham and Rosemary O'Leary

“Applying 21st-Century Government to the Challenge of Homeland Security”
Elaine C. Kamarck 

“Assessing Partnerships: New Forms of Collaboration”
Robert Klitgaard and Gregory F. Treverton

“Collaboration and Performance Management in Network Settings: Lessons from Three Watershed Governance Efforts”
Mark Imperial 

“Collaboration: Using Networks and Partnerships”
John M. Kamensky 

“Communities of Practice: A New Tool for Government Managers”
Xavier de Souza Briggs and William M. Snyder

“Cooperation Between Social Security and Tax Agencies in Europe”
Danny Pieters and Paul Schoukensand Bernhard Zaglmayer

“Extraordinary Results on National Goals: Networks and Partnerships in the Bureau of Primary Health Care's 100%/0 Campaign”
John Scanlon 

“From Forest Fires to Hurricane Katrina: Case Studies of Incident Command Systems”
Donald Moynihan 

“Leveraging Collaborative Networks in Infrequent Emergency Situations”
Donald Moynihan 

“Leveraging Networks to Meet National Goals: FEMA and the Safe Construction Networks”
William Waugh 

“Leveraging Networks: A Guide for Public Managers Working Across Organizations”
Robert Agranoff 

“Public Deliberation: A Manager’s Guide to Citizen Engagement”
Carolyn J. Lukensmeyer and Lars Hasselblad Torres

“Public-Private Strategic Partnerships: The U.S. Postal Service-Federal Express Alliance”
Oded Shenkar 

“The Challenge of Coordinating 'Big Science'”
W. Henry Lambright 

“The E-Government Collaboration Challenge: Lessons from Five Case Studies”
Jane Fedorowicz and Janis Goganand Christine B. Williams

“The Quest to Become One”
Russ Linden 

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horizontal rule Technology and E-Government

“Assessing a State's Readiness for Global Electronic Commerce: Lessons from the Ohio Experience”
Steven I. Gordon and J. Pari Sabety

“Bridging the Digital Divide for Hard-to-Reach Groups”
Heike Boeltzig and Doria Pilling

“Can Governments Create Universal Internet Access? The Philadelphia Municipal Wireless Network Story”
Rajiv D. Banker and Abhijit Jainand Munir Mandviwalla

“Commerce Comes to Government on the Desktop: E-Commerce Applications in the Public Sector”
Genie N.L. Stowers 

“Computerisation and E-Government in Social Security: A Comparative International Study”
Mark Adler and Paul Henman

“E-Government 2001”
Mark A. Abramson 

“E-Government 2003”
Mark A. Abramson 

“E-Reporting: Strengthening Democratic Accountability”
Mordecai Lee 

“Federal Intranet Work Sites: An Interim Assessment”
Julianne G. Mahler and Priscilla Regan

“From E-Government to M-Government? Emerging Practices in the Use of Mobile Technology by State Governments”
M. Jae Moon 

“Government Garage Sales: Online Auctions as Tools for Asset Management”
David C. Wyld 

“Internet Voting: Bringing Elections to the Desktop”
Robert S. Done 

“Leveraging Technology in the Service of Diplomacy: Innovation in the Department of State”
Barry Fulton 

“Measuring the Performance in E-Government”
Genie N.L. Stowers 

“Preparing for Wireless and Mobile Technologies in Government”
Ai-Mei Chang and P.K. Kannan

“Privacy Strategies for Electronic Government”
France Belanger and Janine Hiller

“Public-Sector Information Security: A Call to Action for Public-Sector CIOs”
Don Heiman 

“Restoring Trust in Government: The Potential of Digital Citizen Participation”
Marc Holzer and James Melitskiand Seung-Yong Rhoand Richard Schwester

“SeaPort: Charting a New Course for Professional Services Acquisition for America's Navy”
David C. Wyld 

“State Government E-Procurement in the Information Age: Issues, Practices, and Trends”
M. Jae Moon 

“State Web Portals: Delivering and Financing E-Service”
Jon P. Gant and Diana Burley Gantand Craig L. Johnson

“Supercharging the Employment Agency: An Investigation of the Use of Information and Communication Technology to Improve the Service of State Employment Agencies”
Anthony M. Townsend 

“The Auction Model: How the Public Sector Can Leverage the Power of E-Commerce through Dynamic Pricing”
David C. Wyld 

“The Blogging Revolution: Government in the Age of Web 2.0”
David C. Wyld 

“The Next Big Election Challenge: Developing Electronic Data Transaction Standards for Election Administration”
R. Michael Alvarez and Dr. Thad E. Hall

“The Promise of E-Learning In Africa: The Potential for Public-Private Partnerships”
Norman LaRocque and Michael Latham

“The State of Federal Websites: The Pursuit of Excellence”
Genie N.L. Stowers 

“The Use of the Internet in Government Service Delivery”
Steven A. Cohen and William B. Eimicke

“Understanding Electronic Signatures: The Key to E-Government”
Stephen H. Holden 

“Using Technology to Increase Citizen Participation in Government: The Use of Models and Simulation”
John O'Looney 

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horizontal rule Financial Management

“Audited Financial Statements: Getting and Sustaining "Clean" Opinions”
Douglas A. Brook 

“Credit Scoring and Loan Scoring: Tools for Improved Management of Federal Credit Programs”
Thomas H. Stanton 

“Efficiency Counts: Developing the Capacity to Manage Costs at the Air Force Material Command”
Michael Barzelay and Fred Thompson

“Federal Credit Programs: Managing Risk in the Information Age”
Thomas H. Stanton 

“Financial Risk Management in the Federal Government: Overview, Practice, and Recommendations”
Richard J. Buttimer, Jr. 

“Grants Management in the 21st Century: Three Innovative Policy Responses”
Timothy J. Conlan 

“Performance Budgeting: How NASA and SBA Link Costs and Performance”
Lloyd A. Blanchard 

“Transforming Federal Property Management: A Case for Public-Private Partnerships”
Judith Grant Long 

“Understanding Federal Asset Management: An Agenda for Reform”
Thomas H. Stanton 

“Using Activity-Based Costing to Manage More Effectively”
Michael H. Granof and David H. Plattand Igor Vaysman

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horizontal rule Human Capital Management

“A Changing Workforce: Understanding Diversity Programs in the Federal Government”
J. Edward Kellough and Katherine C. Naff

“A Learning-Based Approach to Leading Change”
Barry Sugarman 

“A Weapon on the War for Talent: Using Special Authorities to Recruit Crucial Personnel”
Hal G. Rainey 

“Bridging the Knowledge and Skills Gap: Tapping Federal Retirees”
Jay Liebowitz 

“Designing and Implementing Performance-Oriented Payband Systems”
James R. Thompson 

“Growing Leaders for Public Service”
Ray Blunt 

“Human Capital 2002”
Mark A. Abramson and Nicole W. Gardner

“Human Capital 2004”
Jonathan D. Breul and Nicole W. Gardner

“Human Capital Reform: 21st Century Requirements for the United States Agency for International Development”
Amanda M. Fulmer and Anthony C. E. Quainton

“Labor-Management Partnerships: A New Approach to Collaborative Management”
Richard S. Rubin and Barry M. Rubin

“Leaders”
Mark A. Abramson 

“Learning The Ropes: Insights for Political Appointees”
Mark A. Abramson and Paul R. Lawrence

“Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences”
Jonathan Walters 

“Managing for Better Performance: Enhancing Federal Performance Management Practices”
Charles H. Fay and Howard Risher

“Managing Telecommuting in the Federal Government: An Interim Report”
Louis M. Brennan and Gina Vega

“Mediation at Work: Transforming Workplace Conflict at the United States Postal Service”
Lisa B. Bingham 

“Modernizing Human Resources at the Internal Revenue Service”
Hal G. Rainey and James R. Thompson

“Pay for Performance: A Guide for Federal Managers”
Howard Risher 

“Reflections on Mobility: Case Studies of Six Federal Executives”
Michael D. Serlin 

“Results of the Government Leadership Survey”
Mark A. Abramson 

“Seven Steps of Effective Workforce Planning”
Ann Cotten 

“The Blended Workforce: Maximizing Agility Through Nonstandard Work Arrangements”
Sharon Mastracci and James R. Thompson

“The Defense Leadership Management Program: Taking Career Development Seriously”
Joseph A. Ferrara and Mark C. Rom

“The Influence of Organzational Commitment on Officer Rentention: A 12-Year Study of U.S. Army Officers”
Stephanie Payne 

“The Transformation of the Government Accountability Office: Using Human Capital to Drive Change”
Charles Thompson and Jonathan Walters

“Toward a 21st Century Public Service: Reports from Four Forums”
Mark A. Abramson 

“Using Virtual Teams to Manage Complex Projects”
Sam DeMarie 

“Winning the Best and Brightest: Increasing the Attraction of Public Service”
Carol A. Chetkovich 

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horizontal rule Innovation

“A Model for Increasing Innovation Adoption: Lessons Learned from the IRS e-file Program”
Stephen H. Holden 

“Advancing High End Computing: Linking to National Goals”
Barry Bozeman and Juan Rogers

“An Assessment of Brownfield Redevelopment Policies: The Michigan Experience”
Richard C. Hula 

“Building a Comprehensive Open Source Intelligence Capability: Perspectives From IBM Corporation”
W. Scott Gould 

“Business Improvement Districts and Innovative Service Delivery”
Jerry Mitchell 

“Creating a Culture of Innovation:10 Lessons from America's Best Run City”
Robert B. Denhardt and Janet Vinzant Denhardt

“Driving Operational Innovation Using Lean Six Sigma”
George T. Byrne 

“Entrepreneurial Government: Bureaucrats as Businesspeople”
Anne Laurent 

“Global Movement Management: Securing the Global Economy”
Christian J. Beckner and W. Scott Gould

“Government Management of Information Mega-Technology: Lessons from the Internal Revenue Service’s Tax Systems Modernization”
Barry Bozeman 

“Innovation in E-Procurement: The Italian Experience”
Mita Marra 

“Innovation in the Administration of Public Airports”
Scott E. Tarry 

“Managing Workfare: The Case of the Work Experience Program in the New York City Parks Department”
Steven A. Cohen 

“Religious Organizations, Anti-Poverty Relief, and Charitable Choice: A Feasibility Study of Faith-Based Welfare Reform in Mississippi”
John P. Bartkowski and Helen A. Regis

“San Diego County's Innovation Program: Using Competition and a Whole Lot More to Improve Public Services”
William B. Eimicke 

“The Challenge of Innovating in Government”
Sandford Borins 

“The President's Management Council: An Important Management Innovation”
Margaret L. Yao 

“Understanding Innovation: What Inspires It? What Makes It Successful?”
Jonathan Walters 

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horizontal rule Managing for Performance and Results

“Engaging Citizens in Measuring and Reporting Community Conditions: A Manager's Guide”
Alfred T. Ho 

“How Federal Programs Use Outcome Information: Opportunities for Federal Managers”
Harry Hatry and Elaine Morleyand Shelli Rossmanand Joseph Wholey

“Implementing OMB's Program Assessment Rating Tool (PART): Meeting the Challenges of Integrating Budget and Performance”
John B. Gilmour 

“Improving Service Delivery in Government with Lean Six Sigma”
John Maleyeff, Ph.D. 

“Linking Performance and Budgeting: Opportunities in the Federal Budget Process”
Philip Joyce 

“Managing for Results 2002”
Mark A. Abramson and John M. Kamensky

“Managing for Results 2005”
John M. Kamensky and Albert Morales

“Managing Outcomes: Milestone Contracting in Oklahoma”
Peter Frumkin 

“Moving from Outputs to Outcomes: Practical Advice from Governments Around the World”
Burt Perrin 

“Performance Accountability: The Five Building Blocks and Six Essential Practices”
Shelley H. Metzenbaum 

“Performance Leadership: 11 Better Practices That Can Ratchet Up Performance”
Robert D. Behn 

“Performance Management for Career Executives: A 'Start Where You Are, Use What You Have' Guide”
Christopher G. Wye 

“Staying the Course: The Use of Performance Measurement in State Governments”
Julia Melkers and Katherine Willoughby

“Strategies for Using State Information: Measuring and Improving Performance”
Shelley H. Metzenbaum 

“The Baltimore CitiStat Program: Performance and Accountability”
Lenneal J. Henderson 

“The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy”
John Carnevale and Patrick J. Murphy

“The Philadelphia SchoolStat Model”
Leigh Botwink and Christopher Patuskyand Mary Shelley

“The Potential of the Government Performance and Results Act as a Tool to Manage Third-Party Government”
David George Frederickson 

“Using Evaluation to Support Performance Management: A Guide for Federal Executives”
Kathryn E. Newcomer and Mary Ann Scheirer

“Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management”
Paul E. O'Connell 

“Using the Balanced Scorecard: Lessons Learned from the U.S. Postal Service and the Defense Finance and Accounting Service”
Nicholas J. Mathys and Kenneth Thompson

“What All Mayors Would Like to Know About Baltimore’s CitiStat Performance Strategy”
Robert D. Behn 

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horizontal rule Competition, Choice, and Incentives

“A Vision of the Government as a World-Class Buyer: Major Procurement Issues for the Coming Decade”
Jacques S. Gansler 

“Competitive Sourcing: What Happens to Federal Employees?”
Jacques S. Gansler and William Lucyshyn

“Contracting for the 21st Century: A Partnership Model”
Wendell C. Lawther 

“Determining a Level Playing Field for Public-Private Competition”
Lawrence L. Martin 

“Governance & Public Security”
Alasdair Roberts 

“Making Performance-Based Contracting Perform: What Federal Departments and Agencies Can Learn From State and Local Governments”
Lawrence L. Martin 

“Moving to Public-Private Partnerships: Learning from Experience around the World”
Trefor P. Williams 

“The Procurement Partnership Model: Moving to a Team-Based Approach”
Kathryn Denhardt 

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horizontal rule Organizational Transformation

“Executive Response to Changing Fortune: Sean O'Keefe as NASA Administrator”
W. Henry Lambright 

“Making Public Sector Mergers Work”
Peter Frumkin 

“Managing "Big Science:" A Case Study of the Human Genome Project”
W. Henry Lambright 

“Managing Across Boundaries: A Case Study of Dr. Helene Gayle and the AIDS Epidemic”
Norma M. Riccucci 

“Managing the New Multipurpose, Multidiscipline University Research Center: Institutional Innovation in the Academic Community”
Barry Bozeman 

“Moving Toward a More Capable Government: A Guide for Organizational Design”
Thomas H. Stanton 

“New Ways of Doing Business”
Mark A. Abramson 

“Reforming the Federal Aviation Administration: Lessons from Canada and the United Kingdom”
Clinton V. Oster, Jr. 

“The Challenge of Managing Across Boundaries: The Case of the Office of the Secretary in the U.S. Department of Health and Human Services”
Beryl A. Radin 

“The Management of Regulation Development: Out of the Shadows”
Cornelius M. Kerwin 

“The Power of Frontline Workers in Transforming Government: The Upstate New York Veterans Healthcare Network”
Timothy Hoff 

“Trans-Atlantic Experiences in Health Reform: The United Kingdom's National Health Service and the United States Veterans Health Administration”
Marilyn A. DeLuca 

“Transforming Government: The Revitalization of the Veterans Health Administration”
Gary J. Young 

“Transforming Government: Creating the New Defense Procurement System”
Kimberly A. Harokopus 

“Transforming Government: Dan Goldin and the Remaking of NASA”
W. Henry Lambright 

“Transforming Government: The Renewal and Revitalization of the Federal Emergency Management Agency”
R. Steven Daniels 

“Transforming Organizations”
Mark A. Abramson and Paul R. Lawrence

“Transforming the Intelligence Community: Improving the Collection and Management of Information”
Elaine C. Kamarck 

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horizontal rule Strategic Thinking

“Corporate Strategic Planning in Government: Lessons from the United States Air Force”
Colin Campbell 

“Reflections on 21st Century Government Management”
Steven Kelman and Donald F. Kettl

“Six Trends Transforming Government”
Mark A. Abramson and Jonathan D. Breuland John M. Kamensky

“The Next Government of the United States: Challenges for Performance in the 21st Century”
Donald F. Kettl 

“Working to Transform Your Organization”
Mark A. Abramson and Paul R. Lawrence

“Working with Career Executives to Manage for Results”
Dana Michael Harsell 

“Working with the Congress”
John Trattner 

“Working with the Media”
John Trattner 

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horizontal rule Missions and Programs

“Assessing the Impact of IT-Driven Education in K-12 Schools”
Ganesh Bhatt 

“Delivery of Benefits in an Emergency: Lessons from Hurricane Katrina”
Thomas H. Stanton 

“Government Reorganization: Strategies and Tools to Get It Done”
Hannah Sistare 

“Implementing State Contracts for Social Services: An Assessment of the Kansas Experience”
Jocelyn M. Johnston and Barbara S. Romzek

“Ramping Up Large, Non-Routine Projects: Lessons for Federal Managers from the Successful 2000 Census”
William G. Barron Jr. and Nancy A. Potok

“Strengthening Homeland Security: Reforming Planning and Resource Allocation”
Cindy Williams 

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horizontal rule Supply Chain Management

“Benchmarking Procurement Practices in Higher Education”
Susan B. Purdum and Kusumal Ruamsook, Ph.D.and Richard R. Young, Ph.D., C.P.M.

“Digitally Integrating the Government Supply Chain: E-Procurment, E-Finance, and E-Logistics”
Jacques S. Gansler and William Lucyshynand Kimberly M. Ross

“Enhancing Security Throughout the Supply Chain”
David Closs and Edmund McGarrell

“Investing in Supply Chain Security: Collateral Benefits”
James B. Rice, Jr. and Philip W. Spayd

“RFID: The Right Frequency for Government”
David C. Wyld 

“Transforming Government Supply Chain Management”
Jacques S. Gansler 

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horizontal rule Contracting

“Effectively Managing Professional Services Contracts: 12 Best Practices”
Sandra L. Fisher and Michael Wassermanand Paige Wolf, Ph.D., SPHR

“Franchise Funds in the Federal Government: Ending the Monopoly in Service Provision”
John J. Callahan 

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horizontal rule Green

“Rethinking U.S. Environmental Protection Policy: Management Challenges for a New Administration”
Dennis A. Rondinelli, Ph.D. 

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horizontal rule Leadership

“Becoming an Effective Political Executive: 7 Lessons from Experienced Appointees.”
Judith E. Michaels 

“Getting to Know You: Rules of Engagement for Political Appointees and Career Executives”
Joseph A. Ferrara and Lynn C. Ross

“Leadership for Change: Case Studies in American Local Government”
Janet Vinzant Denhardt and Robert B. Denhardt

“Managing Decentralized Departments: The Case of the U.S. Department of Health and Human Services”
Beryl A. Radin 

“Performance Management for Political Executives: A 'Start Where You Are, Use What You Have' Guide”
Christopher G. Wye 

“Profiles in Excellence: Conversations with the Best of America's Career Executive Service”
Mark W. Huddleston 

“The Importance of Leadership: The Role of School Principals”
Paul E. Teske 

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horizontal rule Market-Based Government

“Designing Competitive Bidding for Medicare”
John Cawley and Andrew Whitford

“Implementing Alternative Sourcing Strategies: Four Case Studies”
Jacques S. Gansler and William Lucyshyn

“International Experience Using Outsourcing, Public-Private Partnerships, and Vouchers”
Jon R. Blondal 

“IT Outsourcing: A Primer for Public Managers”
Yu-Che Chen and James L. Perry

“Moving Toward Market-Based Government: The Changing Role of Government as the Provider”
Jacques S. Gansler 

“New Tools for Improving Government Regulation: An Assessment of Emissions Trading and Other Market-Based Regulatory Tools”
Gary C. Bryner 

“Transborder Service Systems: Pathways for Innovation or Threats to Accountability?”
Alasdair Roberts 

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horizontal rule
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