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		Lisa B. Bingham Keller-Runden Professor of Public Service Indiana University School of Public and Environmental Affairs 1315 E. Tenth St Bloomington, IN 47405 (812) 855-1465 Email: lbingham@indiana.edu
		Rosemary O'Leary Distinguished Professor The Maxwell School of Syracuse University 400 Eggers Hall Syracuse, NY 13244-1090 Email: roleary@maxwell.syr.edu
		Title: "A Manager's Guide to Resolving Conflicts in Collaborative Networks” Description: The O'Leary and Bingham report expands on previous Center reports by adding an important practical tool for managers in networks: how to manage and negotiate the conflicts that may occur among a network's members. The approach they describe-interest-based negotiation-has worked in other settings, such as bargaining with unions. Such negotiation techniques are becoming crucial in sustaining the effectiveness of networks, where successful performance is defined by how well people collaborate and not by hierarchical commands. Collaboration: Networks and Partnerships

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