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Title: "The E-Government Collaboration
Challenge: Lessons from Five Case
Studies”
Description: This report examines five diverse case studies in which collaboration
depended on the effective use of information technology. The authors assess the political, administrative, and technical challenges
that occurred in each of these five case studies and find
commonalities across the cases in both the challenges faced and
lessons learned. They conclude, "Interestingly, the technical challenges
tended to be the least difficult to surmount...."
Based on the lessons learned from these case studies, the authors offer
10 recommendations to ease the way for future cross-organizational
initiatives that require using a common information technology system
as the backbone of the collaborative effort.E-Government,
Collaboration, California Franchise Tax Board, California, CFTB, Capital Wireless, Integrated Network, CapWIN, U.S. Treasury Internet Payment Platform, IPP,
CDC, BioSense Initiative, Wisconsin, Wisconsin Livestock Identification Consortium, WLIC, Cross-Organizational, Cross-Functional, Cross-Jurisdictional, Interorganizational Systems, ITCollaboration: Networks and Partnerships
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