The Business of Government Magazine - Summer 2013 Edition
Transformation: How Government Can Leverage the Positives of Change to Address the Pressures of Change
Numerous forces are converging on government, leading to a set of pressures that is unlike any we’ve seen in the past.
From the Managing Editor's Desk
Over the past 15 years, the IBM Center for The Business of Government has sought to connect public management research with practice.
A Conversation with David S. Ferriero, Archivist of the United States National Archives and Records Administration
The National Archives is more than just the nation’s keeper and protector of records.
A Conversation with Nicole Lurie, M.D., MSPH, Assistant Secretary for Preparedness and Response, U.S. Department of Health and Human Services
As we have seen from recent emergencies and disasters— including tornados, floods, an influenza pandemic, earthquakes, damage to a foreign nuclear plant, and a large oil spill—there is always an impact on the public’s health and medical care.
A Conversation with Vice Admiral Matthew Nathan, M.D., Surgeon General, U.S. Navy and Chief, Bureau of Medicine and Surgery
The U.S. Department of the Navy’s Bureau of Medicine and Surgery has a long and cherished tradition of serving and safeguarding the health of its service members and their families.
Jeri Buchholz
NASA continues to face significant operational changes, from retiring the shuttle program, to transitioning to the next-generation space transportation system for exploration beyond low-earth orbit, to the exploration of Mars.
Dorothy Robyn
The Obama administration’s recently proposed budget calls for more investment in the nation’s public buildings.
Bryan Sivak
The U.S. Department of Health and Human Services, HHS, sits atop a vast array of data information and expertise that, if leveraged properly and applied innovatively, could transform health and health care delivery within this country.
Turning Policy into Practice: Insights on Reshaping Public Human Services Delivery from Tracy Wareing, Executive Director, American Public Human Services Association
Every day, all across the United States, the nation’s health and human service agencies touch millions of lives.
Driving Federal Performance: Insights on Creating a Culture of Performance Improvement from Shelley Metzenbaum, former Associate Director for Performance and Personnel Management at the Office of Management and Budget
Given that government influences many facets of our lives, it is critical that we monitor how it performs and operates and use that information to shape and transform how it works.
Introduction: Perspectives on Ending Veteran Homelessness
All across America, small towns and large cities are facing the social realities of homelessness and the steady increase of and demand for homeless services.
Perspectives on Ending Veteran Homelessness
A Comprehensive National Strategy to Prevent and End Homelessness
Introduction: Fast Government—Accelerating Service Quality While Reducing Cost and Time
The IBM Center has released a special report, Fast Government: Accelerating Service Quality While Reducing Cost and Time, on which this forum is based.
Fast Government: Generating Value and Driving Mission Effectiveness
What is the value of time? Is it measured in cost, in service levels, in quality?
How Can Government Move Into the 21st Century to Become Better, Faster, and Cheaper?
Most everyone agrees that economies and societies around the world are going through historic structural changes, driven by a number of powerful forces including digital technologies and globalization.
Six Conditions that Foster Innovation, Speed, and Performance
Fostering innovation, speed, and performance in government is not the impossible task it seems.
Using Game-Based Approaches to Engage Citizens and Deliver Public Services
The Obama administration has challenged federal agencies to meaningfully engage the public to provide ideas, insights, and comments on new policies and existing services to make them more citizen-centric.
Using Mobile Technology to Build a Government on the Go
What if there were no need to visit a Social Security office and wait in line because a question could be answered by a video chat?
Launching a Transformative Mission: NASA’s Path to Mars
How does an agency launch a new mission, especially a transformative one that reaches far into the future? Who leads in this process? How?
The New Federal Performance System: Implementing the GPRA Modernization Act
Agencies are currently in the midst of revising their strategic and annual performance plans, as required by the GPRA Modernization Act of 2010, to be presented to Congress in February 2014.
Implementing Cross-Agency Collaboration: A Guide for Federal Managers
Federal agencies and academics have long discussed the importance of cross-agency collaboration.
Beyond Citizen Engagement: Involving the Public in Co-Delivering Government Services
The Obama administration’s 2009 Open Government Initiative sparked innovative ways of engaging the public in government.