waste water

email shareprint

waste water

Caswell F. Holloway

Wednesday, August 4th, 2010 - 13:55
Phrase: 
I think about performance every day. How are we performing as a utility? How do we define success across the agency? It’s really important to define what success means, and then measure it.
Radio show date: 
Tue, 10/26/2010
Intro text: 
Commissioner New York City Department of Environmental Protection (DEP)
Magazine profile: 

Caswell F. Holloway

Wednesday, August 4th, 2010 - 13:44
Appointed by Mayor Michael Bloomberg to lead the New York City Department of Environmental Protection, Commissioner Caswell F. (Cas) Holloway took office on January 1, 2010.  Prior to his appointment, he served as Chief of Staff to Deputy Mayor for Operations Edward Skyler and as Special Advisor to Mayor Bloomberg. 

Guidance from the Top

Thursday, June 24th, 2010 - 5:42
Thursday, June 17, 2010 - 15:40
In the twenty years that we’ve been writing about government management, we’ve noted on many occasions how important it is that governors and mayors support performance management efforts with strong leadership backing. If leaders don’t pay attention to measurement data, asking probing questions, demanding action, and following up to see that results are achieved, all the effort involved can be for naught.