United Kingdom


United Kingdom

Implementing Shared Services in Government – Lessons from the UK

Tuesday, June 7th, 2016 - 12:47
Tuesday, June 7, 2016 - 12:29
Matt Spaloss is the lead author for this article.  Matt is an executive within IBM's Global Business Services division.

Case Studies in Merging the Administrations of Social Security Contribution and Taxation

Monday, April 4th, 2011 - 13:45
Nothing is stable in social security and, thus, the social security structures and financing mechanisms are constantly evolving.Therefore, governments may need to adapt these structures and mechanisms to the new circumstances, especially those arising after the recent economic downturn. Still remains the question how we can move forward in social security with efficiency and effectiveness with regard to the financing of the social security schemes.

Doing What Works

Thursday, February 18th, 2010 - 23:16
The Obama Administration’s favorite think tank, the Center for American Progress (CAP), has launched a new project, “Doing What Works.” Led by Reece Rushing and Jitinder Kohli, it has three objectives: Eliminating or redesigning misguided spending programs and tax expenditures focused o priority areas such as health care, energy, and education;

Model 4: Performance Governance

Wednesday, December 30th, 2009 - 17:53
(a continuation from the December 23, 2009  blog on “Managing Performance”)

Managing Performance: A Series

Thursday, December 24th, 2009 - 0:17
Remember the YouTube phenomena, “The Evolution of Dance?”  I have been reading a book, “Managing Performance: International Comparisons” by two highly-regarded foreign academics – Geert Bouckaert (a Belgian) and John Halligan (an Australian).   Their book could well have been named:  “The Evolution of Performance!” 

Citizen Participation: Others Step Out

Monday, December 7th, 2009 - 18:22
The rumors continue about the impending release of the Obama Administration’s implementation directives for greater transparency, citizen participation, and collaboration.  But thanks to the power of Twitter, I’ve learned that both the United Kingdom and Australia have released reports that begin to detail their approaches to greater citizen participation.  These reports may serve as useful reference points when the Obama directive is released!