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Three Ways to Improve @WhiteHouse (or Any Large Communications-intensive Organization)

Tuesday, June 7th, 2011 - 8:55
Tuesday, June 7, 2011 - 09:42
The White House Twitter feed recently created a survey and asked followers to submit their opinions on how they liked @WhiteHouse and how the @WhiteHouse team could improve their feed.  Here is a quick list of three suggestions that would improve @WhiteHouse - or any other communications-intensive organization. 1. Use hashtags

Managing the Shift from 'Push' to 'Pull' Information Economy

Wednesday, April 13th, 2011 - 13:11
Wednesday, April 13, 2011 - 10:13
One of the two implications of the paradigm shift I wrote about was the movement from an information economy in which providers pushed out their content to one in which consumers pulled it into their feed.  This movement started with the advent of RSS feeds and has hit a high point in link shortening and sharing on Twitter and facebook.

Meeting half-way: Becoming Citizen 2.0

Thursday, September 2nd, 2010 - 9:47
Thursday, September 2, 2010 - 09:35
In 2005, William Eggers released a book titled "Government 2.0."  Its cover shows two parallel cables  sending information between them wirelessly.  Yes, parallel cables, and only 5 short years ago.

Five Ways Twitter Can Adapt Itself for Government

Wednesday, June 9th, 2010 - 15:12
Wednesday, June 9, 2010 - 16:03
Twitter is set to hire its first employee in Washington, DC, a Government Liaison.  That’s great news. 

Rethinking the Role of Citizens in a Gov 2.0 World

Friday, June 4th, 2010 - 13:25
Posted by: 
Recent social, political, and technological changes are redefining the role of citizens from one of just being voters, or just being polled for their opinions, to a far more interactive role. Much of this redefinition is happening online, but not in all cases.

Open Government: Implementation Guidance

Wednesday, December 9th, 2009 - 17:45
The White House released its long-awaited implementation guidance for President Obama’s Open Government initiative, along with links to ongoing agency initiatives and a “Progress Report to

Social Media Trends in Gov for 2010

Wednesday, November 25th, 2009 - 16:51
I am not a tech-toy pioneer.  It was two years before I logged onto my company’s instant message system because I thought it would create ADD symptoms (it didn’t).  I just got a Blackberry a few weeks ago (yes, Blackberry, not iPhone) because I lost my PalmPilot calendar and they don’t make them anymore.  And I resisted a Twitter account because I thought it was silly, frivolous, and seemingly narcissistic.

Toward Greater Transparency and Accountability in Government

Tuesday, October 6th, 2009 - 15:02
Posted by: 
The future’s going to be different. Just look at today’s generation. It participates in massively distributed, role-playing games on the Internet, like World of Warcraft. As a result, young people develop their leadership skills differently. They share information and make decisions differently. They engage in teamwork and collaborate differently. It’s all about your contributions, not your rank or position. They are called “digital natives.” This isn’t how government works today.
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