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Shared Services: Addressing Change Management When Moving to a Shared Services Model Part II of II

Thursday, October 27th, 2011 - 17:11
Thursday, October 27, 2011 - 17:05
In our last post, we introduced two of the five Cs for effective change, credibility and communication. Today, we will discuss the remaining three C's. Comprehensiveness

Shared Services: Addressing Change Management When Moving to a Shared Services Model Part I of II

Monday, October 24th, 2011 - 14:56
Monday, October 24, 2011 - 14:52
We’ve all heard it: Change is hard. I’m too set in my ways to change now. Can’t we just go back to the old way of getting our work done? The truth is—yes, change can be hard. It is widely reported that more than 80% of projects fail to accomplish their intended goals, mainly because of change “issues.” But change is not bad—in fact, when changing for the right reasons, change is good. Often, change is what is absolutely required for organizations to thrive, stay competitive, cut costs, and even survive. And while change may be hard, it is by no means impossible.

Shared Services: Strategic Alignment

Monday, September 26th, 2011 - 13:15
Thursday, September 1, 2011 - 13:13
“Synergy” is thought by many to be merely a buzz word reserved for cantankerous discussions on business news radio, but with little literal meaning. When applied in an appropriate context, however, “synergy” can have both significant meaning and significant value for organizations in the public and private sectors alike.

The Anti-Social Business

Tuesday, June 14th, 2011 - 13:17
By: 
Tuesday, June 14, 2011 - 12:59
NOTE: Today I've invited a colleague, John Bordeaux, to be a guest blogger.  Hope you enjoy his insights as much as I do!

Seven Management Imperatives

Saturday, June 4th, 2011 - 14:36
  Periodically the IBM Center staff steps back and reflects on the insights provided by its authors of more than 300 research reports and by some 300 senior government executives interviewed over the past 13 years.  Through our research and interviews, we identified several broad societal trends that we believe are changing the game for successful leadership at all levels of government.

The Key Role of Front Line Managers

Tuesday, April 26th, 2011 - 9:55
Tuesday, April 26, 2011 - 09:22
That insight led to the creation of both Hammer Awards and Reinvention Labs as ways to both convey reinvention principles and engage people in their day-to-day workplace. 

Frank B. Strickland

Friday, October 15th, 2010 - 8:31
Frank B. Strickland is a Senior Fellow Emeritus with the IBM Center for The Business of Government.

Implementing the National Health Information Technology Agenda

Wednesday, July 21st, 2010 - 11:40
Wednesday, July 21, 2010 - 11:05
The U.S. healthcare system has a history of innovation marked by the ability to translate basic research into new clinical and therapeutic approaches that sustain human life and health. Such success brings with it significant challenges.

David C. Wyld, Paul Brinkley, and Alan Estevez

Sunday, March 28th, 2010 - 13:54
Our panel of guests will provide an overview of RFID technology and its use across government, background on the Department of Defense's business transformation effort, and an insider's view on the DoD implementation of RFID.

David Wennergren

Sunday, March 28th, 2010 - 13:37
Mr. David M. Wennergren serves as the Deputy Assistant Secretary of Defense for Information Management and Technology / Deputy Chief Information Officer, providing top-level advocacy in creating a unified information management and technology vision for the Department and ensuring the delivery of the capabilities required to achieve the Department's transformation to net centric operations. In addition to his duties as Deputy CIO, Mr. Wennergren is the Vice Chair of the U.S. Government's Federal CIO Council.