State and local

 

State and local

The Importance of Leadership: The Role of School Principals

Monday, January 1st, 2001 - 13:00
Author(s): 
This report examines how public school leaders affect change by transforming the environment and culture of schools, turning rule bound organizations, often more concerned with the needs of staff, into responsive organizations more concerned with student needs and performance. The study identifies high performing schools and conduct a series of interviews to understand the leadership tools and service delivery techniques that lead to higher performance.Leadership

From E-Government to M-Government? Emerging Practices in the Use of Mobile Technology by State Governments

Monday, January 1st, 2001 - 13:00
Author(s): 
Adding to our expanding knowledge base and understanding of e-government, this report focuses on the potential of m-government (the use of mobile technology) to improve and enhance government services. The report broadly defines m-government as government's efforts to provide information and services to public employees, citizens, businesses, and nonprofit organizations through wireless communication networks and mobile devices such as pagers, PDAs, cellular phones, and their support systems.

Business Improvement Districts and Innovative Service Delivery

Monday, January 1st, 2001 - 13:00
Author(s): 
This report focuses on providing a better understanding of Business Improvement Districts (BIDs), an especially significant innovation in local service delivery that has dramatically impacted the business of government. BIDs are self-help ventures organized by property owners and local governments to identify and develop areas of cities where a more successful and profitable business climate is needed. While BIDs have become increasingly important, there has been little systematic research about the structure, financing, governance, management and accountability of the innovation.

Measuring the Performance in E-Government

Monday, January 1st, 2001 - 13:00
Author(s): 
This project proposes to find and track current government use of performance measures for monitoring e-government performance at the local, state and federal levels. This information can then be used by other jurisdictions to aid in their own performance measurement efforts-- to the benefit of all e-government activities. minnesota, mississippi, texas, virginia Technology and E-Government

Leadership for Change: Case Studies in American Local Government

Monday, January 1st, 2001 - 13:00
This report profiles three outstanding local government executives – Robert O’Neill, Jan Perkins, and Phil Penland -- who have served in various local governments over the years. The study profiles the change activities of these city/county managers as they have sought to transfer a set of values and a methodology for leading change into a new setting. Case studies are developed on the change activities of each of these managers, drawing out lessons from their experiences that might suggest a model of leading change in American local governments. Leadership

The Promise of E-Learning In Africa: The Potential for Public-Private Partnerships

Monday, January 1st, 2001 - 13:00
This project examines the contribution that e-learning and public-private partnerships have made and can make in Africa. A quantum leap in education is required in order for Africa to attain the target of universal primary education by 2015, meet the burgeoning demands for access to secondary education and deliver the appropriate education and training for post-secondary student to enter the knowledge-economy. Technology and E-Government

Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences

Monday, January 1st, 2001 - 13:00
Author(s): 
As with the federal government, states and local governments are examining alternatives to the traditional civil service system. This report examines civil service reform programs in Texas, Georgia, and Florida. Human Capital Management

Creating a Culture of Innovation:10 Lessons from America's Best Run City

Monday, January 1st, 2001 - 13:00
This report explores how managers create a culture of innovation through a comprehensive case study of Phoenix, Arizona, which has been consistently recognized as the best run city in America. Through interviews with Phoenix’s mayor and department heads in city government, themes are developed on creating a culture of change, encouraging responsible risk-taking, and undertaking public entrepreneurship. The study also provides recommendations for other managers who are focused on change and innovation within their organization. Innovation

Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management

Monday, January 1st, 2001 - 13:00
Author(s): 
This report examines the New York City Police Department’s innovative model of police management known as COMPSTAT. The study identifies the management practices that are associated with COMPSTAT and documents the process of dissemination and adoption of COMPSTAT by other police departments across the nation. Managing for Performance and Results

The Use of the Internet in Government Service Delivery

Monday, January 1st, 2001 - 13:00
This report examines the use of e-commerce and the Internet in government service delivery and communications. A national study was conducted that included a content analysis of the best federal, state, and local websites. The study describes and compares the ways in which government agencies are using the Web to improve the delivery of services. Technology and E-Government