State and local

 

State and local

Preparing for Wireless and Mobile Technologies in Government

Monday, January 1st, 2001 - 14:00
This report seeks to fill the gap that exists in understanding the technology readiness of the government workforce and the impact on leveraging wireless technology for e-government applications. Technology and E-Government

San Diego County's Innovation Program: Using Competition and a Whole Lot More to Improve Public Services

Monday, January 1st, 2001 - 14:00
Author(s): 
This report focuses on the lessons learned during the first year of welfare-to-work managed competition in San Diego County, California, where for-profit, non-profit and government organizations competed for welfare-to-work case management service contracts in an effort to cut costs and improve the quality of services. The lessons learned from San Diego are used to make recommendations for other jurisdictions that may consider introducing competition to the public sector. Innovation

Strategies for Using State Information: Measuring and Improving Performance

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines how federal agencies should adapt their activities now that all federal agencies and most states are moving to results-focused management, especially in the context of technology advances that make public access to and analysis of performance information more affordable. The study creates a vision for how federal agencies can use performance measures more effectively to motivate performance improvements and enhance public accountability of state programs.Managing for Performance and Results

Implementing State Contracts for Social Services: An Assessment of the Kansas Experience

Monday, January 1st, 2001 - 14:00
This report examines how the State of Kansas, like many other states, is reconsidering the structure of service delivery for many of its social welfare programs. Like other states, Kansas has opted to "privatize" or contract several components of its social welfare services. In the areas of Medicaid and welfare program, Kansas has been very aggressive in examining the possibilities of alternative service delivery strategies. The study examines contracting for case management services in the Medicaid program. Missions and Programs

Understanding Innovation: What Inspires It? What Makes It Successful?

Monday, January 1st, 2001 - 14:00
Author(s): 
Public sector innovation may be considered an oxymoron, but for 15 years the Ford Foundation and John F. Kennedy School of Government at Harvard University have been identifying innovative public sector programs at the state, local, federal and tribal government levels through the Innovations in American Government Awards program, funded by Ford and administered by the Kennedy School.

Managing Workfare: The Case of the Work Experience Program in the New York City Parks Department

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines the implementation of welfare reform in the United States, specifically in New York City. In the future, many local governments will be faced with the challenge and opportunities presented by the presence of former welfare recipients in the workforce. New York City has the largest local workfare population in the United States, and the New York City Parks Department manages one of the city's largest Work Experience Program (WEP) workforces. Innovation

Supercharging the Employment Agency: An Investigation of the Use of Information and Communication Technology to Improve the Service of State Employment Agencies

Monday, January 1st, 2001 - 14:00
Author(s): 
This report determines critical challenges facing state employment agencies with regard to their use of communications and information technologies and identifies current best practices that address these challenges. When information and communications technologies are effectively transferred into employment commission functions, the possibility exists to radically improve commission service while at the same time reducing the costs of agency operations.

Managing for Results 2002

Monday, January 1st, 2001 - 14:00
This book summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders. Patrick J. Murphy and John Carnevale tell the story--and the lessons--of how the Office of National Drug Control Policy crafted a government-wide strategic plan to combat drug abuse in the United States. Paul E.

Innovation in the Administration of Public Airports

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines the innovative approaches taken by five publicly owned and operated airports to adjust to the evolution of America’s air transport system. The study provides examples of how to make public enterprises more efficient, and includes a study of innovation as a critical component of the American transportation system. Innovation

Staying the Course: The Use of Performance Measurement in State Governments

Monday, January 1st, 2001 - 14:00
This report provides an overview of performance management at the state level, and how state budgeting systems have evolved to now incorporate measurement of program activities and results. It describes why performance initiatives continue to be touted by both legislatures and central management in the states. The report describes which components of performance measurement and performance-related initiatives have been most useful in the states. The authors also identify key trends.