State and local

shareprint

State and local

Leadership for Change: Case Studies in American Local Government

Monday, January 1st, 2001 - 14:00
This report profiles three outstanding local government executives – Robert O’Neill, Jan Perkins, and Phil Penland -- who have served in various local governments over the years. The study profiles the change activities of these city/county managers as they have sought to transfer a set of values and a methodology for leading change into a new setting. Case studies are developed on the change activities of each of these managers, drawing out lessons from their experiences that might suggest a model of leading change in American local governments. Leadership

The Promise of E-Learning In Africa: The Potential for Public-Private Partnerships

Monday, January 1st, 2001 - 14:00
This project examines the contribution that e-learning and public-private partnerships have made and can make in Africa. A quantum leap in education is required in order for Africa to attain the target of universal primary education by 2015, meet the burgeoning demands for access to secondary education and deliver the appropriate education and training for post-secondary student to enter the knowledge-economy. Technology and E-Government

Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences

Monday, January 1st, 2001 - 14:00
Author(s): 
As with the federal government, states and local governments are examining alternatives to the traditional civil service system. This report examines civil service reform programs in Texas, Georgia, and Florida. Human Capital Management

Creating a Culture of Innovation:10 Lessons from America's Best Run City

Monday, January 1st, 2001 - 14:00
This report explores how managers create a culture of innovation through a comprehensive case study of Phoenix, Arizona, which has been consistently recognized as the best run city in America. Through interviews with Phoenix’s mayor and department heads in city government, themes are developed on creating a culture of change, encouraging responsible risk-taking, and undertaking public entrepreneurship. The study also provides recommendations for other managers who are focused on change and innovation within their organization. Innovation

Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines the New York City Police Department’s innovative model of police management known as COMPSTAT. The study identifies the management practices that are associated with COMPSTAT and documents the process of dissemination and adoption of COMPSTAT by other police departments across the nation. Managing for Performance and Results

The Use of the Internet in Government Service Delivery

Monday, January 1st, 2001 - 14:00
This report examines the use of e-commerce and the Internet in government service delivery and communications. A national study was conducted that included a content analysis of the best federal, state, and local websites. The study describes and compares the ways in which government agencies are using the Web to improve the delivery of services. Technology and E-Government

Internet Voting: Bringing Elections to the Desktop

Monday, January 1st, 2001 - 14:00
Author(s): 
This report explores the benefits, detriments, and legal issues of Internet voting. The study empirically examines the first U.S. poltical election to include internet voting (the Arizona Democratic presidential primary, March 2000). Technology and E-Government

Commerce Comes to Government on the Desktop: E-Commerce Applications in the Public Sector

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines electronic commerce and other World Wide Web technologies currently available in the private and public sector. The study provides insights into how government can enhance its delivery of services online. The report aims to spark creativity and innovation in the use of technology in the public sector, and to leverage private sector uses of technology in the public sector. Technology and E-Government

State Web Portals: Delivering and Financing E-Service

Monday, January 1st, 2001 - 14:00
This report investigates how state governments can add value to their web portals by including relevant content and services, and by strategically positioning their websites. The study characterizes state government portals and investigates current and future plans for electronic service delivery via the World Wide Web. Technology and E-Government

Privacy Strategies for Electronic Government

Monday, January 1st, 2001 - 14:00
This report provides a framework for understanding the implications of privacy and security in the public domain, the challenges of increasing use of the Internet to deliver government services and information, and the connections and lessons that can be learned from the private sector privacy and security issues and experiences. Technology and E-Government