State and local

 

State and local

Five Actions to Enhance State Legislative Use of Performance Information

Thursday, October 2nd, 2008 - 20:00
Author(s): 
Based on her observations of best practices in various states, Judy Zelio identifies five specific actions that state agencies can take to provide performance information that legislators will see as useful, such as ensuring that executive branch budget staff provides performance information for legislative use that "emphasizes policy results rather than administrative measures."

Four Strategies to Transform State Governance

Thursday, September 11th, 2008 - 20:00
Author(s): 
Historically, transforming state government meant restructuring or reorganizing the executive branch or a single agency. However, these approaches are no longer seen as effective. State government must become more flexible and responsive to the rapidly changing environment in which they operate. The four transformation strategies recommended in this report can be acted upon in a relatively short period of time without investing a great deal of additional resources and without partisan debates.

Transforming Government Through Collaborative Innovation

Wednesday, April 23rd, 2008 - 20:00
Author(s): 
Government, like the private sector, is now beginning to tap into and deploy the resources of organizations and individuals in other sectors to develop and create innovations, such as new ways to deliver public services.

Engaging Citizens in Measuring and Reporting Community Conditions

Saturday, April 12th, 2008 - 10:48
Posted by: 
Management Article

What All Mayors Would Like to Know About Baltimore’s CitiStat Performance Strategy

Saturday, April 12th, 2008 - 10:27
Posted by: 
Management Article

Engaging Citizens in Measuring and Reporting Community Conditions: A Manager's Guide

Monday, October 8th, 2007 - 20:00
Author(s): 
Dr. Ho presents two case studies - one from Des Moines, Iowa; the other from Boston, Massachusetts - where government agencies and citizen groups reported their own or their government's performance, respectively. While each of these cases reflects different strategic approaches, they both attempt to bring together what government does and what citizens see as being important in their community. In his report, Dr.

What All Mayors Would Like to Know About Baltimore’s CitiStat Performance Strategy

Thursday, September 13th, 2007 - 20:00
Author(s): 
Dr. Behn prepared this report to summarize and present the questions most frequently posed to citiStat staff and to Mayor Martin O'Malley. The report explains how CitiStat should be viewed as a management strategy rather than a management system. When viewed as a management strategy, Dr. Behn argues, the program can be replicated and customized to each mayor's individual needs and priorities. A key insight is that there is no single, right approach as to how to develop a successful management performance and accountability structure.

The Philadelphia SchoolStat Model

Monday, July 23rd, 2007 - 20:00
Philadelphia’s SchoolStat is a case study of the adaptation of a successful management model, CompStat, developed over a decade ago by new York City’s Police Department. The model has since been adapted by various city agencies in new York; by cities, such as Baltimore’s CitiStat; and by some state governments, such as Maryland’s new StateStat. The School District of Philadelphia is one of the most prominent early efforts to adapt this model to improving the management and performance of schools.

Can Governments Create Universal Internet Access? The Philadelphia Municipal Wireless Network Story

Wednesday, June 20th, 2007 - 20:00
A confluence of factors has recently made municipal wireless networks (MWNs) an increasingly feasible and attractive option for municipal governments seeking to promote more equitable and universal access to the Internet within their communities. To provide a better understanding of this approach, this report describes the drivers and inhibitors to MWNs. These insights are based on a case study of the development of the Philadelphia municipal wireless network, illustrating the practical application of the MWN concept and specific lessons learned from the Philadelphia experience.

From Forest Fires to Hurricane Katrina: Case Studies of Incident Command Systems

Monday, April 2nd, 2007 - 20:00
Author(s): 
The success of the Incident Command System (ICS) as a hierarchical-network organizational model in emergencies such as forest fires led to its being designated by the federal government as the preferred approach for responding to emergencies. However, it seemingly failed in the response to Hurricane Katrina. Professor Moynihan examines the Katrina case, as well as others, and identifies the conditions under which the ICS approach can be successful.
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