U.S. Immigration and Customs Enforcement (ICE), the second- largest criminal investigative agency in the United States, has a diverse and critical mission.

Collaboration is a way of creating institutional change. As relationships are developed among government agencies and across sectors, existing organizationalstructures, processes, and norms are changed, and new practices are adopted. In this context, collaborative work can become a catalyst for transcending existing institutional structures and approaches.

To date, telemedicine has largely been seen as futuristic. Well, the future is here. Advances in sensor technology, wireless networks, mobile monitoring devices, and telecommunications have all made it possible to address the increasingly dire shortage of healthcare professionals in rural areas. There are approximately 60 million Americans living in rural or frontier areas, and the average age of physicians practicing in these areas is over 55 years. In fact, in over one-quarter of the counties in the United States, there are no practicing physicians.

In August 2007, five urban regions were selected by the USDOTSDOT to participate in a path-breaking federal transportation initiative. Known as the Urban Partnership program, the initiative funded a total of $1.1 billion in grants for integrated transit, highway pricing, technology, and telecommuting strategies aimed at reducing traffic congestion in major urban areas. The Minneapolis - St. Paul region was selected to receive one of the five grants.

Under the leadership of National Academy Fellow Don Kettl and National Academy President Jennifer Dorn, the National Academy of Public Administration convened a roundtable of government leaders, business leaders, researchers and other experts to discuss governance issues related to the government's response to the financial crisis. Seven strategic questions related to governance emerged from the discussion held earlier this year, which was moderated by Don Kettl.

In this report, the authors examine the experience of the United States and United Kingdom in developing effective strategies for providing integrated service delivery. The report examines what works and what doesn't work, and provides a roadmap to improving services for individuals with disabilities. While more research is needed, the report identifies 12 strategies to strengthen integrated service delivery systems, and to assist individuals with disabilities in gaining and maintaining productive employment.

Public managers in communities across the country are under increasing pressure by the public to report on the outcomes and results of their programs. With both internal and external demands for information, public managers not only need to provide an accounting of resources expended and services provided, but also report on performance and outcomes.

This report focuses on the intersection of child support with child welfare and the TANF (Temporary Assistance to Needy Families) Programs.

This report includes two essays reflecting different perspectives on preparing for and working in large-scale emergencies.