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GSA Launches Pilot 12-Week Social Media Training

Tuesday, January 17th, 2012 - 10:11
By: 
Gadi Ben-Yehuda
Tuesday, January 17, 2012 - 09:43
This post has been updated to highlight the role of GSA's Web Manager University.
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Mitigating Risk in the Use of Social Media

Tuesday, November 8th, 2011 - 11:06
By: 
Gadi Ben-Yehuda
Tuesday, November 8, 2011 - 09:58
Most government employyees and agencies protect their computers by installing and updating reliable anti-virus software.  Managers, IT staff and front-line workers understand the threats posed by malicious software, and they know that they have to take steps to counter that threat.  But as more agencies take advantage of social media, new risks emerge that may take people by surprise and may leave individuals, groups, and computer networks vulnerbale to attack or data breach.
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A Best Practices Guide for Mitigating Risk in the Use of Social Media

Monday, November 7th, 2011 - 11:04
Author(s): 
Dr. Alan Oxley, MBCS, CITP, CEng
Read the report. Social media continue to grow across the globe, and the United States federal government is no exception. The administration and Congress actively and increasingly use social media to communicate, to take information in, and to collaborate across boundaries. Yet the benefits of increased involvement through social media also raise new risks to the security of agency information.
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How Governments Use Social Media for Disaster Planning, Response, and Recovery

Wednesday, October 12th, 2011 - 10:17
By: 
Gadi Ben-Yehuda
Monday, October 17, 2011 - 05:13
The Federation of American Scientists recently posted on its Web site a CRS report, "Social Media and Disasters: Current Uses, Future Options, and Policy Considerations,"  by Bruce R. Lindsay. The report argues that social media may be used in a "systematic" way as "an emergency management tool. Systematic usage might include:  
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Social Media in Times of Emergency

Wednesday, September 21st, 2011 - 8:56
By: 
Gadi Ben-Yehuda
Wednesday, September 21, 2011 - 09:38
  In the month of August, the East Coast was hit with two natural disasters, one foreseen, Hurricane Irene, and one without notice, the August 23rd earthquake.  Though one primary form of established media failed—phone service during the earthquake was interrupted for many, if not most—both government agencies and individual citizens used social media to learn about what was happening and to communicate while each emergency progressed.
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Assessing Public Participation in an Open Government Era

Tuesday, August 16th, 2011 - 11:59
Author(s): 
Carolyn J. Lukensmeyer
Joseph P Goldman
David Stern
The plans of top agencies have been assessed by both the government and advocacy groups to see if they met the requirements laid out in the directives, often with an emphasis on the degree to which they increase transparency.  This report focuses on how well these agency plans increase public participation and collaboration.  
3 comments
Cheryl Honey

This is an invaluable resource and will help inform public officials on effective ways to engage citizens in public policy decisions. There are many tools and techniques to choose from. This will be very informative and help lead the way for "high-quality public participation." Thank you for taking the initiative to publish this report.

08/22/2011 - 23:15
Cheryl Honey

This promises to offer communities insight into a variety of ways to engage citizens in public policy issues. There have been a myriad of tools and techniques developed over the past 4 years that include citizens in "decision-making" and "choice-creating". It's exciting to see the shift from random selection to large group engagement processes like the Community Forum that was a citizen initiative passed into law in King Co., Washington. The more people involved in learning about issues and sharing their opinions the more educated they become to make wiser choices to benefit the broader community.

08/22/2011 - 23:24
Owen Ambur

The recommendations set forth in the report are now available in StratML format at http://xml.gov/stratml/drybridge/index.htm#AS or, more specifically, http://xml.gov/stratml/carmel/APPOGEwStyle.xml

Findings One and Four are closely related to the purposes of the StratML standard: http://xml.gov/stratml/index.htm#DefinitionPurposes

08/24/2011 - 14:47
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The Anti-Social Business

Tuesday, June 14th, 2011 - 12:17
By: 
Dan Chenok
Tuesday, June 14, 2011 - 12:59
NOTE: Today I've invited a colleague, John Bordeaux, to be a guest blogger.  Hope you enjoy his insights as much as I do!
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Three Ways to Improve @WhiteHouse (or Any Large Communications-intensive Organization)

Tuesday, June 7th, 2011 - 8:55
By: 
Gadi Ben-Yehuda
Tuesday, June 7, 2011 - 09:42
The White House Twitter feed recently created a survey and asked followers to submit their opinions on how they liked @WhiteHouse and how the @WhiteHouse team could improve their feed.  Here is a quick list of three suggestions that would improve @WhiteHouse - or any other communications-intensive organization. 1. Use hashtags
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Conversations with Authors: Using Online Tools to Engage – and be Engaged by –The Public

Wednesday, June 1st, 2011 - 10:21
Phrase: 
Mr. Leighninger begins to pull back the veil on how the various online engagement tactics and tools can be used, and when they work best.
Radio show date: 
Sat, 12/03/2011
Guest: 
Matt Leighninger
Intro text: 
While all federal agencies have developed “open government plans,” many managers find themselves unfamiliar with what tactics and tools work best, under different scenarios.
Audio segments: 
Matt Leighninger 06 23 2011 A
Matt Leighninger 06 23 2011 B
Matt Leighninger 06 23 2011 C
Matt Leighninger 06 23 2011 D
Matt Leighninger 06 23 2011 ABCD
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Weekly Round-up: May 27, 2011

Friday, May 27th, 2011 - 5:02
By: 
Gadi Ben-Yehuda
Friday, May 27, 2011 - 06:00
Gadi Ben-Yehuda
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