shared services


shared services

Weekly Roundup: March 26 -March 30, 2018

Friday, March 30th, 2018 - 9:26
Michael J. Keegan

Weekly Roundup: January 29 – February 2, 2018

Friday, February 2nd, 2018 - 12:35
John Kamensky Citizen Satisfaction Rises.  NextGov reports: “Citizen satisfaction reached an 11-year high last year, rising 2.5 percent to 69.7 according to the American Customer Satisfaction Index, which rates federal agencies annually on a 0 to 100 scale.”

Weekly Roundup: December 18-22, 2017

Friday, December 22nd, 2017 - 13:20
DOD Acquisition Reform Panel. In an Op-Ed in Federal Times, Dee Lee and Hannah Oh write: “Repealing or amending outdated provisions that bog down the acquisition process is long overdue.

Leveraging Commercial Innovation to Drive Government Shared Services

Thursday, November 16th, 2017 - 10:47
Blog Co-Author: Jesse Samberg, Shared Services Fellow, IBM Center for The Business of Government.

Weekly Roundup: July 24 - 28, 2017

Friday, July 28th, 2017 - 14:53
Michael J. Keegan Agencies should look to industry for scaling shared services. Adopting standards and building partnerships with industry will accelerate agencies' ability to take advantage of shared services, says a GSA executive.

Principles for the Future of Shared Services

Monday, May 1st, 2017 - 8:57

A Dynamic Shared Services Delivery Model

Thursday, April 27th, 2017 - 12:50
One way the government can become more efficient and effectively managed is through what we’re calling A Dynamic Shared Service Delivery Model, to show constant change and improvement. Before we dive into the specifics of the shared service model, let’s explore a representative example of the “21st Century” technology service model.

Weekly Roundup for March 20-24, 2017

Friday, March 24th, 2017 - 12:40
John Kamensky

Kevin Youel Page

Thursday, January 26th, 2017 - 10:30
Mr. Youel Page leads the Integrated Award Environment (IAE) e-government shared services.

Learning to Share - At Scale!

Thursday, December 1st, 2016 - 10:13
Thursday, December 1, 2016 - 09:08
Yes, the federal government launched a shared payroll services operation in 1973 – the National Finance Center – in the Department of Agriculture.  Initially, it served only Agriculture agencies.  Today, it provides payroll services and more for more than 650,000 federal employees in 170 agencies.