Reinventing Government


Reinventing Government

Understanding the "New Power" Trend

Monday, January 12th, 2015 - 19:02
Monday, January 12, 2015 - 17:55
Reinventing Government was organized around ten values, such as government being catalytic, community-owned, competitive, etc.

Fire All the Managers

Tuesday, December 6th, 2011 - 17:10
Tuesday, December 6, 2011 - 16:07
Hamel says “management is the least efficient activity in your organization.”  He says direct management costs in most organizations account for about one-third of the payroll and that “management is expensive.”

Improving Customer Service

Tuesday, November 9th, 2010 - 9:24
Tuesday, November 9, 2010 - 08:20
In the 1990s, the Clinton-Gore Reinventing Government effort thought the answer was “yes.”  President Clinton issued a customer service executive order in 1993 followed up in 1995 with a memo to institutionalize the initiative.

Regulatory Partnerships: Good or Bad? (Part 1)

Tuesday, September 28th, 2010 - 13:55
Tuesday, September 28, 2010 - 13:53
Three recent IBM Center reports present a different perspective, showing the value of regulatory partnerships.  These reports offer lessons learned on how to create and effectively maintain regulatory partnerships so they don’t result in the failures highlighted in a penetrating Washington Post article “

John M. Kamensky

Tuesday, June 8th, 2010 - 12:46
Mr. Kamensky is a Senior Fellow with the IBM Center for The Business of Government and an Associate Partner with IBM's Global Business Services. During 24 years of public service, he had a significant role in helping pioneer the federal government's performance and results orientation. Mr. Kamensky is passionate about helping transform government to be more results-oriented, performance-based, customer-driven, and collaborative in nature.

Defense Reform: The Gates Speech

Tuesday, May 11th, 2010 - 13:31
Tuesday, May 11, 2010 - 13:14
Defense Secretary Robert Gates delivered a much-ballyhooed speech this past week about the urgent need to cut defense spending by at least $15 billion. It is worth reading!   Government Executive editor Tom Shoop featured it in three separate blog posts (Part One,

Michael D. Serlin

Sunday, March 28th, 2010 - 12:51
Michael D. Serlin is currently writing and consulting on public service change after a thirty-six year Federal career. He retired in 1994 from the U.S. Department of the Treasury's Financial Management Service. As an Assistant Commissioner, he directed innovations in electronic funds transfer and financial operations for the U.S. Government and initiated entrepreneurial administrative support across agencies.

Calling on Corporate Leaders: Now vs. Then

Tuesday, January 19th, 2010 - 16:25
The White House sponsored a forum last week of about 50 corporate executives to seek  insights about how to successfully transform large organizations.  These included the leaders of Facebook, Southwest Airlines, Microsoft, and Whirlpool.

Reinventing Saudi Arabia

Tuesday, November 3rd, 2009 - 16:18
David Osborne, of Reinventing Government fame, keynoted today's session at the Saudi conference on public administration.  He said there are two sets of reforms running in parallel across the globe today.  The first focuses on getting the basics right: a professional public service, rule of law, prosecuting corruption, a transparent budget and contracting system, etc.  A key to this appro

Dispatch from Saudi Arabia

Monday, November 2nd, 2009 - 16:04
I'm in Riyadh this week, blogging from afar at a conference on public administration.  The exotic is in the small things – Google comes up in Arabic with the scroll bar on the left and there's an arrow painted on the ceiling of my hotel room pointing to Mecca.