performance

 

performance

OMB Guidance: Prepare to SOAR

Wednesday, August 8th, 2012 - 13:54
Wednesday, August 8, 2012 - 13:51
A provision buried in the GPRA Modernization Act of 2010 says:  “Each fiscal year, the Office of Management and Budget shall determine whether the agency programs or activities meet performance goals and objectives outlined in the agency performance plans and submit a report on unmet goals . . ” to the agency head, GAO, and various congressional committees (section 1116(f)).

A New Federal Performance Framework

Tuesday, August 7th, 2012 - 9:03
Tuesday, August 7, 2012 - 09:01
Last week, the Office of Management and Budget released its annual technical guidance to agencies regarding how they should submit their budget proposals for fiscal year 2014 for OMB’s review this Fall.  It is referred to in budget circles as “OMB Circular A-11” and is nearly 800 pages in length.  It is typically a synthesis of existing guidance, executive orders, memoranda, etc., and is divided into a series of Parts.

NEW Spring/Summer 2012 - The Business of Government Magazine

Wednesday, June 20th, 2012 - 23:29
Wednesday, June 20, 2012 - 21:26
Today’s conditions require government executives to go beyond simply doing more with less—to find smarter ways of doing business, using resources more efficiently, and investing them more wisely. The dramatic nature of this historical moment cannot be overstated. It is fully revealed by the depth of the vicissitudes being faced. How government leaders respond matters and the conditions require more than vague changes. It is to be understood that today’s actions affect future choices and lost opportunities result in ubiquitous costs.

Managing Risk the Smart Way

Tuesday, June 12th, 2012 - 11:42
Tuesday, June 12, 2012 - 11:37
In their HBR article, “Managing Risks:  A New Framework,” Kaplan and Mikes say: “risk management is too often treated as a compliance issue that can be solved by drawing up lots of rules and making sure that all employees follow them.” 

Customer Service Bill Is Resurrected

Wednesday, April 25th, 2012 - 14:36
Following the customer service initiatives launched by Gore’s reinventing government team in the 1990s, the federal government has waxed and waned on the importance of customer service in the course of serving the public.  Now that citizen satisfaction with government services is under 20 percent, a new law may turbo charge the emphasis if it is passed, since it would tie customer service to employees’ performance ratings. Background

Leading the U.S. Social Security Administration: Insights from Commissioner Michael Astrue

Wednesday, March 14th, 2012 - 17:53
Wednesday, March 14, 2012 - 14:41
For over 75 years the U.S. Social Security Administration, or SSA, has touched the lives of virtually every American, whether it is after the loss of a loved one, at the onset of a disability, or during the transition from work to retirement.  

CAP Goals: A New Government Acronym (Part 2)

Wednesday, February 15th, 2012 - 12:35
Wednesday, February 15, 2012 - 11:31
CAP GOALS FOR MISSION-SUPPORT FUNCTIONS: CAP Goal 8:  Cybersecurity.  Increase federal information system cybersecurity.By 2014, achieve 95 percent utilization of critical administration cybersecurity capabilities on federal information systems, including strong authentication, Trusted Internet Connections (TIC), and Continuous Monitoring. Goal Leader:  Howard A. Schmidt, U.S. Cybersecurity Coordinator.

CAP Goals: A New Government Acronym (Part 1)

Tuesday, February 14th, 2012 - 12:54
Tuesday, February 14, 2012 - 11:48
OMB identified 14 CAP Goals.  Seven focus on mission-related functions.  Seven focus on mission-support.  All reflect existing initiatives but now have a higher profile.

Trusting Measures

Monday, December 19th, 2011 - 14:38
As time has gone on, the gathering of performance data has become increasingly common. But there’s still a major hole. Even entities that produce carefully prepared performance reports often don’t use them in the legislative process. More commonly they are used within agencies to make managerial improvements. But when it comes time to shifting policy direction or debating funding, measures are all too often ignored.
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From Data to Decisions: The Power of Analytics

Wednesday, November 30th, 2011 - 14:28
Read/listen to all four editions of this series.