Trusting Measures

Monday, December 19th, 2011 - 14:38
As time has gone on, the gathering of performance data has become increasingly common. But there’s still a major hole. Even entities that produce carefully prepared performance reports often don’t use them in the legislative process. More commonly they are used within agencies to make managerial improvements. But when it comes time to shifting policy direction or debating funding, measures are all too often ignored.

From Data to Decisions: The Power of Analytics

Wednesday, November 30th, 2011 - 14:28
Read/listen to all four editions of this series.

A Guide to Data-Driven Performance Reviews

Friday, November 18th, 2011 - 12:07
Several federal agencies have responded to the need for data-driven performance reviews by developing an approach that consists of regularly held, structured, data-driven performance review meetings. This is simple in concept. Some elements, such as periodic program review meetings, are common throughout government. The data-driven performance reviews presented in this report reflect such features but add other elements. What are Data-Driven Performance Reviews?

Hitting the Bull’s Eye

Wednesday, November 16th, 2011 - 11:22
As people from coast to coast think long and hard about the best performance measures to use, another crucial question often goes under the radar.  How do we know exactly where to set the targets, against which we’ll gauge the degree of success on a particular issue? And how can those targets help focus our attention on a strategic plan for progress?

Reverse Auctioning: Saving Money and Increasing Transparency

Wednesday, October 19th, 2011 - 12:21
Wednesday, October 19, 2011 - 11:52
Reverse Auctioning: Saving Money and Increasing Transparency by Professor David C.Wyld, is the latest report from the IBM Center. It is Professor Wyld’s second on the subject of reverse auctions.

Shared Services: Managing People in the Shared Services Equation

Wednesday, October 19th, 2011 - 10:51
Wednesday, October 19, 2011 - 10:46
To achieve the potential cost savings and operational efficiencies desired, organizations must establish both an organizational structure and a governance structure that collectively support this new service delivery model. Organizational Structure

IBM Center 2011 Call for Research Report Proposals

Sunday, September 11th, 2011 - 11:14
Since creation of the IBM Center for The Business of Government more than 13 years ago, it has been our goal to help public sector executives and managers address real-world problems by supporting leading researchers who produce empirical evidence to inform the debates about whether particular management approaches will improve government performance.

Implementing Sustainability in Federal Agencies: An Early Assessment of President Obama’s Executive Order 13415

Wednesday, August 17th, 2011 - 11:22
Wednesday, August 17, 2011 - 10:46
With the issuance of Executive Order 13514 (the EO) on federal sustainability, the Obama administration has called upon the federal government to lead by example: making its operations more sustainable, responsible, and efficient. “As the largest consumer of energy in the U.S. economy, the federal government

Using Dashboards in Government

Tuesday, August 2nd, 2011 - 9:08
Tuesday, August 2, 2011 - 09:01
Vivek Kundra is leaving the federal government after having served as its first chief information officer.  Probably one of his most visible initiatives was to create the IT Dashboard which he used to publicly track the performance of information technology investments across federal agencies.  There’s even a picture of President Obama studying Vivek’s on-line IT Dashboard!

Seven Management Imperatives: Imperative Seven - Cut Costs and Improve Performance

Monday, August 1st, 2011 - 13:08
Monday, August 1, 2011 - 12:57
  The federal government faces an estimated annual structural deficit of $500 billion to $700 billion. A deficit of this magnitude represents a major threat to the economic health of the nation. The structural deficit is defined as the portion of the total annual deficit that results from a fundamental imbalance in receipts and expenditures, not just one-time occurrences or changes in the economic cycle. Steps to reduce and eliminate this structural deficit are urgently needed. 
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