performance

 

performance

Key Features of Cross-Agency Collaborative Mechanisms

Tuesday, October 23rd, 2012 - 14:20
Tuesday, October 23, 2012 - 14:15
GAO’s latest study on collaborative governance is based on an analysis of more than 300 past GAO reports covering issues such as homeland security, agriculture, and health, as well as a series of interviews with experts on the topic.

The Next Four Years: Managing Across Agencies – Building from Collaboration to a New Model

Monday, October 22nd, 2012 - 14:50
By: 
Monday, October 22, 2012 - 14:31
For most of the last century, when the public or Congress determines that there is a need for government activity in a certain area, the response has come in the form of a program that sits within an agency.  Funding is requested by Administrations within accounts dedicated to that program, which Congress then authorizes under Committees focused on that program.  Managers run their programs as a line operation, with staff (and often contractors) working within program authorities in a hierarchical structure.  Oversight processes -- from OMB to Congress to outside interest gro

The Next Four Years: Managing a Balancing Act

Tuesday, October 9th, 2012 - 9:37
Tuesday, October 9, 2012 - 09:30
Background Twenty years ago, federal agencies typically did not have senior executives leading key mission support functions such as finance, technology, acquisition, or workforce.  Over those two decades, Congress created a series of “chief” positions, reflecting trends in the private sector – chief financial officers, chief information technology officers, chief acquisition officers, and chief human capital officers.  They recently added performance improvement officers but without the “chief” title.

OMB Guidance: What Is a Program?

Wednesday, August 8th, 2012 - 14:13
Wednesday, August 8, 2012 - 14:09
Background

OMB Guidance: Prepare to SOAR

Wednesday, August 8th, 2012 - 13:54
Wednesday, August 8, 2012 - 13:51
A provision buried in the GPRA Modernization Act of 2010 says:  “Each fiscal year, the Office of Management and Budget shall determine whether the agency programs or activities meet performance goals and objectives outlined in the agency performance plans and submit a report on unmet goals . . ” to the agency head, GAO, and various congressional committees (section 1116(f)).

A New Federal Performance Framework

Tuesday, August 7th, 2012 - 9:03
Tuesday, August 7, 2012 - 09:01
Last week, the Office of Management and Budget released its annual technical guidance to agencies regarding how they should submit their budget proposals for fiscal year 2014 for OMB’s review this Fall.  It is referred to in budget circles as “OMB Circular A-11” and is nearly 800 pages in length.  It is typically a synthesis of existing guidance, executive orders, memoranda, etc., and is divided into a series of Parts.

NEW Spring/Summer 2012 - The Business of Government Magazine

Wednesday, June 20th, 2012 - 23:29
Wednesday, June 20, 2012 - 21:26
Today’s conditions require government executives to go beyond simply doing more with less—to find smarter ways of doing business, using resources more efficiently, and investing them more wisely. The dramatic nature of this historical moment cannot be overstated. It is fully revealed by the depth of the vicissitudes being faced. How government leaders respond matters and the conditions require more than vague changes. It is to be understood that today’s actions affect future choices and lost opportunities result in ubiquitous costs.

Managing Risk the Smart Way

Tuesday, June 12th, 2012 - 11:42
Tuesday, June 12, 2012 - 11:37
In their HBR article, “Managing Risks:  A New Framework,” Kaplan and Mikes say: “risk management is too often treated as a compliance issue that can be solved by drawing up lots of rules and making sure that all employees follow them.” 

Customer Service Bill Is Resurrected

Wednesday, April 25th, 2012 - 14:36
Following the customer service initiatives launched by Gore’s reinventing government team in the 1990s, the federal government has waxed and waned on the importance of customer service in the course of serving the public.  Now that citizen satisfaction with government services is under 20 percent, a new law may turbo charge the emphasis if it is passed, since it would tie customer service to employees’ performance ratings. Background

Leading the U.S. Social Security Administration: Insights from Commissioner Michael Astrue

Wednesday, March 14th, 2012 - 17:53
Wednesday, March 14, 2012 - 14:41
For over 75 years the U.S. Social Security Administration, or SSA, has touched the lives of virtually every American, whether it is after the loss of a loved one, at the onset of a disability, or during the transition from work to retirement.