The Three Hats of Mission Support Leaders

Thursday, November 10th, 2011 - 11:00
Thursday, November 10, 2011 - 09:56
And the question was raised none too soon – President Obama that morning issued an executive order, “Promoting Efficient Spending,” directing more cuts in administrative costs, on top of the $2.1 billion already ordered, according to Government Executive.

Agency Customer Service Plans

Tuesday, November 1st, 2011 - 11:32
Tuesday, November 1, 2011 - 11:27
The Executive Order gave agencies until the last week of October to provide their plans to the Office of Management and Budget, and last week the plans were delivered and posted on OMB’s governmentwide performance website.  As originally envisioned, the emphasis would be on the use of technology to improve customer service, and the agencies plans reflect that approach.

Recovering from the Recovery Act, Part 2

Wednesday, October 26th, 2011 - 11:18
Wednesday, October 26, 2011 - 11:12
Last month, the IBM Center issued a report examining the implementation of the Recovery Act from a “bottom-up” perspective of several cities in the state of Virginia, and what insights they offered from their implementation experience.  Now, here’s a new report with a “top-down” perspective, authored by Ed DeSeve, who oversaw the implementation of the Recovery Act from Vice President Joe Biden’

Collaborative Governance in Action

Tuesday, October 18th, 2011 - 17:36
Tuesday, October 18, 2011 - 17:31
A series of separate initiatives to encourage innovative cross-agency and cross-governmental efforts seem to be beginning to connect the dots among themselves.  These include:

Getting Government to Use Performance Data

Tuesday, October 11th, 2011 - 9:57
Tuesday, October 11, 2011 - 09:48
Will the third time be a charm?  Moynihan and Lavertu dig behind the data to find out why the first and second efforts to embed the use of performance information into the government faltered, and offer hints as to whether the most recent effort – the GPRA Modernization Act of 2010 -- will do any better. Background

Smart Streamlining

Tuesday, October 4th, 2011 - 10:37
Tuesday, October 4, 2011 - 10:33
Austerity budgets are intimidating to face.  But done right, they can be a lever for needed innovations. Here are two reports that offer similar advice.  One is from an historical perspective; the other is based on ongoing austerity initiatives. Making Smart Cuts.  The Partnership for Public Service released a report with lessons from the 1990s budget cutting era. 

Government IT and September 11 – Recollections and Continuances

Monday, September 12th, 2011 - 13:08
Monday, September 12, 2011 - 12:47
This past week, millions of people here and around the world have remembered the tragedy of 9/11, the bravery shown by so many, and the ways that the world and our lives have changed since that day.  So many of us have stories of where they were, what they were doing and thinking, and what happened just before and just after.

OMB’s Recent CIO Memorandum: Clarifying and Reinforcing CIO Primary Responsibilities

Wednesday, August 31st, 2011 - 7:56
Wednesday, August 31, 2011 - 07:52
Earlier this month, OMB Director Jacob Lew released a memorandum for the heads of all Federal Departments and Agencies, which focused on four areas for which all Federal Chief Information Officers (CIOs) have authority and “a lead role”: Governance, Commodity IT, Program Management, and Information Security.  The Memorandum further reinforced responsibilities of the Federal CIO Council to manage the Federal IT portfolio across agency boundaries.

OMB Unveils Its Performance.Gov Website

Thursday, August 25th, 2011 - 9:28
Thursday, August 25, 2011 - 09:23
The Bush website provided links to key management initiatives, such as the President’s Management Agenda Scorecard, a list and bios of top political appointees, and a set of agency examples of best practices. That site was called

Regulatory Reform: Don't Cry Over Spilled Milk

Wednesday, June 1st, 2011 - 10:23
Wednesday, June 1, 2011 - 10:17
Here’s one example of what the review found: