Metrics

 

Metrics

Weekly Roundup: November 27 – December 1, 2017

Friday, December 1st, 2017 - 10:50
John Kamensky FEMA’s Resilience Reset. RouteFifty reports: “State and local governments should own the disaster recovery process by creating integrated, outcome-based mitigation plans like Puerto Rico post-Hurricane Maria, the Federal Emergency Management Agency’s administrator said Thursday at a congressional hearing on Capitol Hill.”

Does Benchmarking Make a Difference?

Tuesday, December 20th, 2016 - 18:53
Tuesday, December 20, 2016 - 17:49
Initially, these comparisons were only among the 24 major departments and agencies.  Today, Federal Employee Viewpoint Survey data are available to line managers across 28,000 work units.  The survey results are used to gauge employee engagement, and to fine tune management priorities.  Most career senior executives are held accountable for trends in employee survey results in their organizations. 

A Conversation with Dr. Kevin Desouza

Monday, November 30th, 2015 - 10:32
Phrase: 
How do you realize the promise of big data? What does it take to create a balanced portfolio of information technology metrics? Join host Michael Keegan as he explores these questions and more with Dr. Kevin Desouza, author of the IBM Center reports on big data and IT metrics as part of its Conversations with Authors series.
Radio show date: 
Mon, 12/07/2015
Guest: 
Intro text: 
How do you realizing the promise of big data? What does it take to create a balanced portfolio of information technology metrics? Join host Michael Keegan as he explores these questions and more with Dr. Kevin Desouza, author of the IBM Center reports on big data and IT metrics as part of its Conversations with Authors series.

Creating a Balanced Portfolio of Information Technology Metrics

Tuesday, October 27th, 2015 - 14:15
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This report investigates the state of the use of IT metrics in the public sector. The project reviewed literature across diverse fields such as management sciences, information systems, public administration and management, and operations management to examine the state-of-the-art approaches to the use of metrics for IT in the public sector. The project analyzed strategic plans from federal and state government IT offices to understand how metrics were captured in these formal plans. The Need for Metrics

Table of Contents


Michael Keegan
By Michael J. Keegan

Conversations with Leaders

Insights

Forum

Viewpoints

Management

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Replacing the Use of Cubits

Monday, August 31st, 2015 - 14:10
Monday, August 31, 2015 - 14:06
A cross-agency initiative to Benchmark and Improve Mission-Support Operations has been underway since early 2013 when it was announced by the Office of Management and Budget (OMB).  Today, the preliminary results of the effort are being used to inform discussions between agencies and OMB in their first-ever “FedStat” meetings on how well are agencies managing their administrative function

Measuring Up: How Can CIOs Take Stock?

Thursday, August 13th, 2015 - 8:35
Thursday, August 13, 2015 - 08:26
Information technology has made possible the availability of real-time data and the tools to display that data, such as dash­boards, scorecards, and heat maps. This has boosted the use of data and evidence by government decision makers in meeting their agency and program missions. But what about the use of performance metrics by agency chief information officers themselves?

Creating a Balanced Portfolio of Information Technology Metrics

Tuesday, August 4th, 2015 - 15:08
Author(s): 
Information technology has made possible the availability of real-time data and the tools to display that data, such as dashboards, scorecards, and heat maps. This has boosted the use of data and evidence by government decision makers in meeting their agency and program missions. But what about the use of performance metrics by agency chief information officers themselves?

Analytics: The Future of Analytics Part II of II

Friday, January 6th, 2012 - 18:36
Wednesday, January 4, 2012 - 17:24
In our last post, we introduced the first principle government agencies should adopt in effort to dramatically cut costs while simultaneously driving improved performance; the importance of government agencies to understand their current environment. Today we will wrap up the two other principles to predict future outcomes and learn how changes impact those outcomes. Principle 2: Predict Future Outcomes

Analytics: The Future of Analytics Part I of II

Wednesday, January 4th, 2012 - 14:00
Wednesday, January 4, 2012 - 12:52
Welcome back and happy new year. In our last post in 2011, we wrapped up our discussion on how one commercial organization, Wal-Mart, has effectively used analytics to improve its operational performance. We also provided some examples of government departments and agencies that have implemented analytics and explained how they are using analytics to improve their service to citizens.
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