The IBM Center for The Business of Government connects public management researchwith practice. Since 1998, we have helped public sector executives improve the effectivenessof government at the federal, state, local, and international levels by sponsoringindependent research reports by top minds in academe and the nonprofit sector, and bycreating opportunities for dialogue on a broad range of public management topics. Manyof you are familiar with one “face” or dimension of the Center, but may not be familiarwith all of our many other activities.

Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.

One of the aspects that makes the 2008-2009 transition sucha well thought out one is the groundwork laid by governmentactions taken to enhance national security. The Congress andthe president viewed a smooth transition a national securitynecessity and both branches took action on issues relatedto getting a new administration up and running as soon aspossible. The impetus for much of their preparatory workwas the events of September 11, 2001. The attacks on theUnited States that day had a substantial impact on the shape