Organizations take great pains to use technology to defend against outside attacks; they work hard to spot and stop the malicious insider who is willfully trying to do ill to systems. However, most organizations fall short in equipping their workers with best practices to make them part of the solution to information security.

Jane Fedorowicz, the Rae D. Anderson Professor of Accounting and Information Systems, holds a joint appointment in the Accountancy and Information & Process Management departments at Bentley University, where she teaches courses on enterprise system configuration, business processes, and internal controls. She is principal investigator of a National Science Foundation project team studying design issues for police and government agency collaboration using public safety networks.