Improvement

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Improvement

Transforming Government: Dan Goldin and the Remaking of NASA

Monday, January 1st, 2001 - 14:00
Author(s): 
This report provides a case study of a leading change agent, Daniel Goldin, Administrator of NASA. Goldin has been a change agent in an extremely austere and political environment. The study examines how Goldin initiated and carried through an organizational change process. Specifically, the report discusses how Goldin met his goals, where he fell short, and the lessons learned from his strategies and approach to change. Organizational Transformation

Human Capital 2004

Monday, January 1st, 2001 - 14:00
After explaining the role of human capital management and its inherent challenges, the book is divided into two parts, each presenting compelling case studies. The first part explores the workplace challenges. Here the challenge is that of building a workplace, supported by an effective, streamlined personnel system, that promotes top performance. Case studies analyze the IRS, USAID, USPS, and civil service reform in Texas, Georgia, and Florida. The second challenge to human capital management relates to people. The challenge here is getting the most from people.

Preparing for Wireless and Mobile Technologies in Government

Monday, January 1st, 2001 - 14:00
This report seeks to fill the gap that exists in understanding the technology readiness of the government workforce and the impact on leveraging wireless technology for e-government applications. Technology and E-Government

New Ways of Doing Business

Monday, January 1st, 2001 - 14:00
This book is an invaluable guide to navigating the sometimes controversial changes taking place in the internal operations of government, the delivery of services to citizens, and the delivery of environmental programs. Possibly the most monumental change taking place in our modern government is the lessening allegiance to the old model of in-house, in-departmental performance of tasks.

Leveraging Technology in the Service of Diplomacy: Innovation in the Department of State

Monday, January 1st, 2001 - 14:00
Author(s): 
This report focuses on seeking out examples of information technology applications that advance the practice of diplomacy. Best practices in government agencies, international organizations and foreign ministries of other countries are highlighted. Technology and E-Government

E-Government 2003

Monday, January 1st, 2001 - 14:00
This book provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments - at the federal, state, and local levels - are today as they continue their march toward e-government.

Strategies for Using State Information: Measuring and Improving Performance

Monday, January 1st, 2001 - 14:00
Author(s): 
This report examines how federal agencies should adapt their activities now that all federal agencies and most states are moving to results-focused management, especially in the context of technology advances that make public access to and analysis of performance information more affordable. The study creates a vision for how federal agencies can use performance measures more effectively to motivate performance improvements and enhance public accountability of state programs.Managing for Performance and Results

Managing for Results 2002

Monday, January 1st, 2001 - 14:00
This book summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders. Patrick J. Murphy and John Carnevale tell the story--and the lessons--of how the Office of National Drug Control Policy crafted a government-wide strategic plan to combat drug abuse in the United States. Paul E.

A Vision of the Government as a World-Class Buyer: Major Procurement Issues for the Coming Decade

Monday, January 1st, 2001 - 14:00
Author(s): 
This report includes an analysis of the key issues facing government procurement and the steps that must be taken to address those issues. The study describes a "vision" of the government's procurement process at the end of the decade and how to efficiently and effectively transition to this "vision." Contracting

E-Government 2001

Monday, January 1st, 2001 - 14:00
This book provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments--at the federal, state, and local levels--are today as they continue their march toward e-government.