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governance
Shared Services: Maintaining Customer Satisfaction in a Shared Services Environment
Wednesday, November 2nd, 2011 - 17:18
Thursday, October 27, 2011 - 17:16
Key 1: Live the SLA
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904 recommendations
Shared Services: Deploying Shared Services in Public Sector Organizations
Monday, October 17th, 2011 - 11:26
Monday, October 17, 2011 - 11:24
Change does not happen quickly in government institutions. Indeed, some argue that change should not happen too swiftly—that stability is more important than agility—and government should evolve slowly and deliberately rather than shift rapidly with political agendas.
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976 recommendations
Shared Services: Strategic Alignment
Monday, September 26th, 2011 - 13:15
Thursday, September 1, 2011 - 13:13
“Synergy” is thought by many to be merely a buzz word reserved for cantankerous discussions on business news radio, but with little literal meaning. When applied in an appropriate context, however, “synergy” can have both significant meaning and significant value for organizations in the public and private sectors alike.
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739 recommendations
OMB’s Recent CIO Memorandum: Clarifying and Reinforcing CIO Primary Responsibilities
Wednesday, August 31st, 2011 - 7:56
Wednesday, August 31, 2011 - 07:52
Earlier this month, OMB Director Jacob Lew released a memorandum for the heads of all Federal Departments and Agencies, which focused on four areas for which all Federal Chief Information Officers (CIOs) have authority and “a lead role”: Governance, Commodity IT, Program Management, and Information Security. The Memorandum further reinforced responsibilities of the Federal CIO Council to manage the Federal IT portfolio across agency boundaries.
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1047 recommendations
Managing Complexity
Tuesday, July 26th, 2011 - 9:49
Tuesday, July 26, 2011 - 09:44
Noted government observer Donald Kettl, wrote several years ago that the government of the future needs to develop three things to deal with increased complexity: knowledge-driven organizations, the agility to deal with non-routine problems, and the capacity to implement non-hierarchical solutions.
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1122 recommendations
Execution – the Last of the Es of 5E Framework
Wednesday, March 9th, 2011 - 13:26
Wednesday, March 9, 2011 - 12:17
Execution – the Last of the Es: Having skilled personnel and management, including governance, in place is another foundational element of picking consolidation targets. Budget constraints, investment scrutiny and customer satisfaction concerns necessitate investigation of this final and likely the most expensive criterion.
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1063 recommendations
Execution – the Last of the Es of 5E Framework
Wednesday, March 9th, 2011 - 13:26
Wednesday, March 9, 2011 - 12:17
Execution – the Last of the Es: Having skilled personnel and management, including governance, in place is another foundational element of picking consolidation targets. Budget constraints, investment scrutiny and customer satisfaction concerns necessitate investigation of this final and likely the most expensive criterion.
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1359 recommendations
Strategic Approach to IT Consolidation is Important
Tuesday, February 15th, 2011 - 12:03
Tuesday, February 15, 2011 - 10:53
Most experts can rattle off compelling technical and financial reasons in favor of IT consolidation. But it’s important to remember that unless agencies undertake a strategic approach early on, they are likely to end up worse-off post-consolidation than pre-consolidation. There are some aspects that are vital to long term success of agencies’ transition to a new environment: committed strategy, governance, business case, asset discovery, chargeback planning, expertise on hand, and structured architecture.
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1079 recommendations
Richard Spires: Leveraging IT to Enhance DHS Mission Effectiveness
Wednesday, February 2nd, 2011 - 17:06
Wednesday, February 2, 2011 - 15:47
In 2010, the U.S. Department of Homeland Security (DHS) issued its first-ever Quadrennial Homeland Security Review (QHSR) that delineates a strategy focusing on five mission priority areas for the homeland security enterprise. “Mission one is preventing terrorism and enhancing the security of the country.
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1371 recommendations
MN Creates Collaborative Governance Council
Thursday, June 17th, 2010 - 13:42
Thursday, June 17, 2010 - 13:36
The Minnesota Legislature recently passed a bi-partisan bill that was signed into law to create a Collaborative Governance Council that will increase collaboration between state and local government. Might this be an inspiration for the federal government?
The law creates a 12-member council to develop recommendations to increase governmental collaboration by:
reviewing laws and rules that slow collaboration efforts;<
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695 recommendations