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gov 2.0

Are There Government-Friendly Gadgets to be Seen at CES?

Monday, January 9th, 2012 - 12:01
Monday, January 9, 2012 - 11:58
  It seems odd that consumer electronics companies would choose to showcase their wares after the biggest gift-giving holiday of the year, but here we are in early January and the Consumer Electronics Show has again pitched its tent in Vegas.

Agency Customer Service Plans

Tuesday, November 1st, 2011 - 10:32
Tuesday, November 1, 2011 - 11:27
The Executive Order gave agencies until the last week of October to provide their plans to the Office of Management and Budget, and last week the plans were delivered and posted on OMB’s governmentwide performance website.  As originally envisioned, the emphasis would be on the use of technology to improve customer service, and the agencies plans reflect that approach.

Collaborative Governance in Action

Tuesday, October 18th, 2011 - 16:36
Tuesday, October 18, 2011 - 17:31
A series of separate initiatives to encourage innovative cross-agency and cross-governmental efforts seem to be beginning to connect the dots among themselves.  These include:

OMB Unveils Its Performance.Gov Website

Thursday, August 25th, 2011 - 8:28
Thursday, August 25, 2011 - 09:23
The Bush website provided links to key management initiatives, such as the President’s Management Agenda Scorecard, a list and bios of top political appointees, and a set of agency examples of best practices. That site was called Results.gov.

Is Open Government Dead?

Tuesday, August 23rd, 2011 - 10:37
Tuesday, August 23, 2011 - 11:30
For example, Washington Post columnist Vivek Wadhwa’s article “The Death of Open Government” followed the resignation announcement of the federal government’s chief information officer – and Open Government champion -- Vivek Kundra.  But President Obama’s signature Open Government initiative does live.  It is just that there may be a shift in emphasis from a focus on transparency to a focus on citizen engagement.

Assessing Public Participation in an Open Government Era

Tuesday, August 16th, 2011 - 11:59
The plans of top agencies have been assessed by both the government and advocacy groups to see if they met the requirements laid out in the directives, often with an emphasis on the degree to which they increase transparency.  This report focuses on how well these agency plans increase public participation and collaboration.  

Customer Service Guidance from OMB

Wednesday, June 15th, 2011 - 8:56
Wednesday, June 15, 2011 - 09:52
Six weeks ago, President Obama signed an executive order, “Streamlining Service Delivery and Improving Customer Service,” directing agencies to develop customer service plans by the end of October.  The Office of Management and Budget finally released its guidance to agencies on how to prepare those plans.

The Anti-Social Business

Tuesday, June 14th, 2011 - 12:17
By: 
Tuesday, June 14, 2011 - 12:59
NOTE: Today I've invited a colleague, John Bordeaux, to be a guest blogger.  Hope you enjoy his insights as much as I do!

Seven Management Imperatives

Saturday, June 4th, 2011 - 13:36
  Periodically the IBM Center staff steps back and reflects on the insights provided by its authors of more than 300 research reports and by some 300 senior government executives interviewed over the past 13 years.  Through our research and interviews, we identified several broad societal trends that we believe are changing the game for successful leadership at all levels of government.

Conversations with Authors: Using Online Tools to Engage – and be Engaged by –The Public

Wednesday, June 1st, 2011 - 10:21
Phrase: 
Mr. Leighninger begins to pull back the veil on how the various online engagement tactics and tools can be used, and when they work best.
Radio show date: 
Sat, 12/03/2011
Guest: 
Intro text: 
While all federal agencies have developed “open government plans,” many managers find themselves unfamiliar with what tactics and tools work best, under different scenarios.