Conversation with Authors Series profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.

Conversation with Authors Series, exploring ideas to improve government effectiveness, profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens

How Data Can Transform Neighborhood Life GuestsSukumar GanapatiAssistant Professor of Public Administration, Florida International University Barney KrucoffGeographic Information System Program Manager, Office of the Chief Technology Officer (OCTO), District of Columbia

The current third wave (Geospatial Web 2.0 platforms) has seen a dramatic increase in the use of GIS by citizens, such as obtaining transit and crime information. Professor Ganapati presents several case examples of how GIS is now being used by local governments across the nation. Of special interest to Professor Ganapati is the potential use of GIS in reaching out to citizens to increase their participation in planning and decisionmaking.

This article is adapted from Sukumar Ganapati, “Using Geographic Information Systems to Increase Citizen Engagement“ (Washington, DC: IBM Center for The Business of Government, 2010).

Read the report, "Moving to the Cloud: An Introduction to Cloud Computing in Government" or learn more about Professor Wyld.

Conversation with Authors Series profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.

Conversation with Authors Series, exploring ideas to improve government effectiveness, profiles three recent center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.

Federal agencies recently released their Open Government Plans on how they will actively engage citizens in agency decision-making efforts.  None, that I’ve seen in what I’ve read so far, are taking advantage of a growing trend to use geographic information systems (GIS) to increase citizen engagement.

Professor Ganapati traces the evolution of the use of Geographic Information Systems (GIS) in government, with a focus on the use of GIS by local government. The current third wave (Geospatial Web 2.0 platforms) has seen a dramatic increase in the use of GIS by citizens, such as obtaining transit and crime information. Professor Ganapati presents several case examples of how GIS is now being used by local governments across the nation.