Engagement

 

Engagement

Engaged Employees Requires Engaged Leaders

Wednesday, December 20th, 2017 - 10:44
In a 2016 review of more than 82,000 work units across 230 organizations covering nearly 2 million employees, the Gallup Organization found: “The relationship between engagement and performance at the business/work unit level is substantial and highly generalizable across organizations.” So, it is no wonder that the Office of Personnel Management, in its annual survey of federal employees, assesses the extent of employee engagement, as well.  In

Drivers transforming government: Engagement

Wednesday, December 13th, 2017 - 12:27
Note:  The IBM Center recently released Seven Drivers Transforming Government, a series of essays exploring key drivers of change in government.

Seven Drivers of Government Transformation: The Center Looks Ahead

Wednesday, November 1st, 2017 - 11:02
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In 2018, the IBM Center for The Business of Government marks its twentieth year of connecting research to practice in helping to improve government.  The IBM Center con­tinues to execute on its ultimate mission: to assist public sector executives and manag­ers in addressing real world problems with practical ideas and original thinking to improve government.

Seven Drivers Transforming Government

Wednesday, November 1st, 2017 - 10:26
The Center supports leading researchers to identify trends, new ideas, and best practices—crafting actionable approaches that support government decision-makers in addressing mission delivery and management challenges, through strategies and actions that promote efficiency and effectiveness. Based on our recent research and perspectives shared by current and former government leaders, this special report identifies seven drivers for transforming government in the years to come:

Citizen Engagement: A Pathway for Government Reform

Monday, April 3rd, 2017 - 14:16
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I recently participated on a citizen engagement roundtable with leaders from a variety of agencies, moderated by FCW, as part of a broader set of panels on citizen engagement (see FCW's summary here).

The Responsibility of Government in Building Civic Engagement

Tuesday, September 6th, 2016 - 13:55
Tuesday, September 6, 2016 - 12:35
We should all see it as part of our civic duty to contribute toward the common good. However, many people do not connect with the governing process in a meaningful way. Perhaps this is where government can do more by further engaging citizens and driving civic awareness. Fortunately, there are a number of ways, already tested at multiple levels of government, that citizens can interact with public organizations and contribute to improved services for all.  Such examples are summarized below, and provide excellent models for government to enhance citizen engagement.

Citizen Engagement in the Public Sector – How do you Define Value?

Wednesday, August 24th, 2016 - 10:03
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Tuesday, August 23, 2016 - 13:15
Mark Fisk is the lead author for this article.  Mark is a Partner within IBM's Global Business Services division. Citizen Engagement #CitizenCentricGov I recently attended the Center for The Business of Government's CIO Leadership Forum and found myself coming out of the session trying to reconcile several different points of view presented on Citizen Engagement.

What Citizen Engagement Looks Like in the Digital Age: A Conversation with Jason Goldman, White House Chief Digital Officer

Friday, April 22nd, 2016 - 10:51
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Friday, April 22, 2016 - 10:37
Michelle Cullen, Senior Editor within IBM, recently had the opportunity to sit down with Jason Goldman, the first Chief Digital Officer of the White House, to discuss his Office’s online engagement strategy and outreach. Jason was part of the Blogger team acquired in 2003 by Google, where he worked as a product manager until 2006.

Driving Citizen-Centric Engagement

Wednesday, April 6th, 2016 - 10:22
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Tuesday, April 5, 2016 - 13:47
Mark Fisk is the lead author for this article.  Mark is a Partner within IBM's Global Business Services division.

Conversations with Authors Series with Victoria Gordon on Participatory Budgeting: Ten Actions to Engage Citizens via Social Media

Tuesday, December 2nd, 2014 - 12:34
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What is participatory budgeting and how does it work? What are the benefits and obstacles to participatory budgeting? How can we better engage citizens through social media? Join Michael Keegan as he explores these questions and more with Victoria Gordon, author of the IBM Center report Participatory Budgeting: Ten Actions to Engage Citizens via Social Media.
Radio show date: 
Mon, 12/22/2014
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What is participatory budgeting and how does it work? What are the benefits and obstacles to participatory budgeting? How can we better engage citizens through social media? Join Michael Keegan as he explores these questions and more with Victoria Gordon, author of the IBM Center report Participatory Budgeting: Ten Actions to Engage Citizens via Social Media.