Delivery

 

Delivery

The Power of Frontline Workers in Transforming Government: The Upstate New York Veterans Healthcare Network

Monday, January 1st, 2001 - 14:00
Author(s): 
The project describes and analyzes how a government organization, providing services within the ongoing constraints of bureaucratic routine, reduced funding and political influence and used the entrepreneurial capabilities of its workforce to navigate major strategic challenges successfully. The organization examined was a single health service network within the Veterans Health Administration (VHA), the Upstate New York Veterans Health Network, which allowed its work force to become more entrepreneurial and independent in performing their responsibilities.

The Procurement Partnership Model: Moving to a Team-Based Approach

Monday, January 1st, 2001 - 14:00
Author(s): 
The emerging partnership model of procurement is characterized by team-based approaches, new contracting vehicles, an outcome orientation, and increased emphasis on open communication and due diligence.This report describes the strategies that have worked for both achieving results and ensuring accountability. The report also outlines what still needs to be done to see these successful approaches utilized more widely in the procurement process. Contracting

Using Evaluation to Support Performance Management: A Guide for Federal Executives

Monday, January 1st, 2001 - 14:00
This report documents the ways in which program evaluation is currently being used to support performance management. The authors draw from current practices to derive recommendations for improving the links between program evaluation and performance measurement, and management in the federal government. Managing for Performance and Results

Designing Competitive Bidding for Medicare

Monday, January 1st, 2001 - 14:00
This report provides a case study of how one government agency--the Centers for Medicare & Medicaid Services (CMS) in the U.S. Department of Health and Human Services--has been mandated by Congress to begin competitive bidding in 2006. The mandated bidding process is a market-based approach to setting payments for the managed-care portion of Medicare. The report describes the basic features of any competitive bidding process, and outlines lessons from three systems of competitively bidding healthcare markets by the U.S.

Public-Private Strategic Partnerships: The U.S. Postal Service-Federal Express Alliance

Monday, January 1st, 2001 - 14:00
Author(s): 
In recent years, postal services around the world have been transformed, adopting private sector operational modes and efficiencies. Services have acquired for-profit firms in delivery, logistics and freight forwarding, or established strategic alliances with them. This project reviews government and for profit postal operation alliances around the world to identify the best practices to guide future alliances. usps, postal service, federal express, Collaboration: Networks and Partnerships

Determining a Level Playing Field for Public-Private Competition

Monday, January 1st, 2001 - 14:00
Author(s): 
This report provides an analysis of the theoretical and practical issues involved in creating a level playing field for public-private competitions. The notion of a level playing field is that governments should create a set of policies and procedures governing public-private competitions such that neither government nor the private sector has a competitive advantage. The study assesses the challenges involved in attempting to create the level playing field. Contracting

SeaPort: Charting a New Course for Professional Services Acquisition for America's Navy

Monday, January 1st, 2001 - 14:00
Author(s): 
The project presents a case study of the SeaPort operation, established by the Naval Sea Systems Command (NAVSEA) as a faster, better, and cheaper way of procuring over half a billion dollars worth of professional support services necessary to support the Navy’s mission around the world.

The Baltimore CitiStat Program: Performance and Accountability

Monday, January 1st, 2001 - 14:00
Author(s): 
This project examines managing for results through Baltimore’s CitiStat program in housing and community development, particularly as the city attempts to orchestrate its performance goals, objectives, and outcome measures with those federal and state agencies funding municipal programs. md, maryland Managing for Performance and Results

Implementing State Contracts for Social Services: An Assessment of the Kansas Experience

Monday, January 1st, 2001 - 14:00
This report examines how the State of Kansas, like many other states, is reconsidering the structure of service delivery for many of its social welfare programs. Like other states, Kansas has opted to "privatize" or contract several components of its social welfare services. In the areas of Medicaid and welfare program, Kansas has been very aggressive in examining the possibilities of alternative service delivery strategies. The study examines contracting for case management services in the Medicaid program. Missions and Programs

The Challenge of Coordinating "Big Science"

Monday, January 1st, 2001 - 14:00
Author(s): 
Recent years have seen an increase in cross-agency research and development projects. These initiatives are large and significant in national policy. They include: information technology, nanotechnology, climate change, global change, and bioterrorism. For example, global change has grown to involve eighteen federal agencies and departments, including entities within the executive office of the president. The aim of these and other interagency programs is to draw on the special skills of each organization and weave them into a whole that is greater than the sum of the parts.