Delivery

 

Delivery

Trans-Atlantic Experiences in Health Reform: The United Kingdom's National Health Service and the United States Veterans Health Administration

Monday, January 1st, 2001 - 14:00
Author(s): 
This report includes a comparative study of the NHS and VHA reforms, and examines how two large public systems responded to the challenge of health reform. The study evaluates the reform impacts on health service delivery in each setting, explores how implementation was managed, and describes the effects on organization, workforce, and culture.Organizational Transformation

Transforming Organizations

Monday, January 1st, 2001 - 14:00
This book provides in-depth case studies of outstanding government executives who dramatically changed both the performance and management of their organizations. The book includes case studies of Dan Goldin of the National Aeronautics and Space Administration, Ken Kizer of the Veterans Health Administration, James Lee Witt of the Federal Emergency Management Agency, and four high-ranking government officials who changed procurement in the Department of Defense. In addition, the book includes interviews with NASA Administrator Goldin and FEMA's Director Witt.

Corporate Strategic Planning in Government: Lessons from the United States Air Force

Monday, January 1st, 2001 - 14:00
Author(s): 
This report analyzees and evaluates corporate strategic planning employed by the United States Air Force. The study covers the legacy left by the inception of corporate strategic planning in the Air Force in 1994 and identifies how the current leaders are adapting to the dynamic world. Strategic Thinking

Moving to Public-Private Partnerships: Learning from Experience around the World

Monday, January 1st, 2001 - 14:00
Author(s): 
In recent years, many government agencies have sought new project delivery methods. Because of the many drawbacks to the traditional competitive bidding process, new procurement and project delivery methods have been sought. This project examines new innovative techniques, such as the design-build-maintain (DBM) and the design-build-maintain-operation (DBMO) contracts. Civil infrastructure is used as a case study to illustrate innovative methods of contracting. ContractingMarket-Based Government

Business Improvement Districts and Innovative Service Delivery

Monday, January 1st, 2001 - 14:00
Author(s): 
This report focuses on providing a better understanding of Business Improvement Districts (BIDs), an especially significant innovation in local service delivery that has dramatically impacted the business of government. BIDs are self-help ventures organized by property owners and local governments to identify and develop areas of cities where a more successful and profitable business climate is needed. While BIDs have become increasingly important, there has been little systematic research about the structure, financing, governance, management and accountability of the innovation.

The State of Federal Websites: The Pursuit of Excellence

Monday, January 1st, 2001 - 14:00
Author(s): 
This report discusses the legal and policy context of federal website implementation and some of the major issues that have faced federal web managers. These issues include the need to assess web content after September 11th to ensure security, provide security against hackers, and protect citizens' privacy. Technology and E-Government

Internet Voting: Bringing Elections to the Desktop

Monday, January 1st, 2001 - 14:00
Author(s): 
This report explores the benefits, detriments, and legal issues of Internet voting. The study empirically examines the first U.S. poltical election to include internet voting (the Arizona Democratic presidential primary, March 2000). Technology and E-Government

Transforming Government: The Renewal and Revitalization of the Federal Emergency Management Agency

Monday, January 1st, 2001 - 14:00
Author(s): 
This report investigates the effectiveness and efficiency of the disaster assistance programs of the Federal Emergency Management Agency (FEMA). In particular, the study explores the evolution of disaster management from the Bush Administration to the Clinton Administration and compares FEMA responses to Hurricane Hugo and Hurricane Andrew with agency responses to more recent disaster such as the Northridge Earthquake. Organizational Transformation

Extraordinary Results on National Goals: Networks and Partnerships in the Bureau of Primary Health Care's 100%/0 Campaign

Monday, January 1st, 2001 - 14:00
Author(s): 
Over the past decade much work has been done on defining leaders and examining the distinctions among leaders, management and administration. This study examines an innovative approach to leading as a discipline and a method. It describes the Bureau of Primary Health Care's management effort from 1998 to 2001 to transform the health care system at the community level throughout America. The Health Resources and Services Administration (HSRA) within the Department of Health and Human Services organized the 100% Access & 0 Disparities Campaign.

Franchise Funds in the Federal Government: Ending the Monopoly in Service Provision

Monday, January 1st, 2001 - 14:00
Author(s): 
This report provides an evaluation of the franchise funds authorized in 1994 under the Government Management Reform Act, with particular emphasis on the Office of Federal Occupational Health (OFOH) in the Department of Health and Human Services. The study documents and evaluates the successes and failures of franchise funds and the competition they face from the private sector and other government service providers. ContractingInnovation