Delivery

 

Delivery

Digitally Integrating the Government Supply Chain: E-Procurment, E-Finance, and E-Logistics

Monday, January 1st, 2001 - 14:00
This project represents a year long partnership between the IBM Endowment for the Business of Government and the University of Maryland School of Public Affairs' Center for Public Policy and Private Enterprise. The Center, under the direction of Dr. Jacques Gansler, hosted a series of three Leader Forums at the Aspen Institute's Wye River Conference Centers, held over a 12-month period. The forums brought together government and business leaders to examine how the federal government could "digitally integrate" its supply chain.

Supercharging the Employment Agency: An Investigation of the Use of Information and Communication Technology to Improve the Service of State Employment Agencies

Monday, January 1st, 2001 - 14:00
Author(s): 
This report determines critical challenges facing state employment agencies with regard to their use of communications and information technologies and identifies current best practices that address these challenges. When information and communications technologies are effectively transferred into employment commission functions, the possibility exists to radically improve commission service while at the same time reducing the costs of agency operations.

New Ways of Doing Business

Monday, January 1st, 2001 - 14:00
This book is an invaluable guide to navigating the sometimes controversial changes taking place in the internal operations of government, the delivery of services to citizens, and the delivery of environmental programs. Possibly the most monumental change taking place in our modern government is the lessening allegiance to the old model of in-house, in-departmental performance of tasks.

Trans-Atlantic Experiences in Health Reform: The United Kingdom's National Health Service and the United States Veterans Health Administration

Monday, January 1st, 2001 - 14:00
Author(s): 
This report includes a comparative study of the NHS and VHA reforms, and examines how two large public systems responded to the challenge of health reform. The study evaluates the reform impacts on health service delivery in each setting, explores how implementation was managed, and describes the effects on organization, workforce, and culture.Organizational Transformation

Transforming Organizations

Monday, January 1st, 2001 - 14:00
This book provides in-depth case studies of outstanding government executives who dramatically changed both the performance and management of their organizations. The book includes case studies of Dan Goldin of the National Aeronautics and Space Administration, Ken Kizer of the Veterans Health Administration, James Lee Witt of the Federal Emergency Management Agency, and four high-ranking government officials who changed procurement in the Department of Defense. In addition, the book includes interviews with NASA Administrator Goldin and FEMA's Director Witt.

Corporate Strategic Planning in Government: Lessons from the United States Air Force

Monday, January 1st, 2001 - 14:00
Author(s): 
This report analyzees and evaluates corporate strategic planning employed by the United States Air Force. The study covers the legacy left by the inception of corporate strategic planning in the Air Force in 1994 and identifies how the current leaders are adapting to the dynamic world. Strategic Thinking

Moving to Public-Private Partnerships: Learning from Experience around the World

Monday, January 1st, 2001 - 14:00
Author(s): 
In recent years, many government agencies have sought new project delivery methods. Because of the many drawbacks to the traditional competitive bidding process, new procurement and project delivery methods have been sought. This project examines new innovative techniques, such as the design-build-maintain (DBM) and the design-build-maintain-operation (DBMO) contracts. Civil infrastructure is used as a case study to illustrate innovative methods of contracting. ContractingMarket-Based Government

Business Improvement Districts and Innovative Service Delivery

Monday, January 1st, 2001 - 14:00
Author(s): 
This report focuses on providing a better understanding of Business Improvement Districts (BIDs), an especially significant innovation in local service delivery that has dramatically impacted the business of government. BIDs are self-help ventures organized by property owners and local governments to identify and develop areas of cities where a more successful and profitable business climate is needed. While BIDs have become increasingly important, there has been little systematic research about the structure, financing, governance, management and accountability of the innovation.

The State of Federal Websites: The Pursuit of Excellence

Monday, January 1st, 2001 - 14:00
Author(s): 
This report discusses the legal and policy context of federal website implementation and some of the major issues that have faced federal web managers. These issues include the need to assess web content after September 11th to ensure security, provide security against hackers, and protect citizens' privacy. Technology and E-Government

Internet Voting: Bringing Elections to the Desktop

Monday, January 1st, 2001 - 14:00
Author(s): 
This report explores the benefits, detriments, and legal issues of Internet voting. The study empirically examines the first U.S. poltical election to include internet voting (the Arizona Democratic presidential primary, March 2000). Technology and E-Government