Delivery

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Delivery

Expanding Healthcare Services for the Military Community

Friday, October 12th, 2007 - 11:19
Posted by: 
Major General Elder GrangerDeputy Director and Program Executive Officer, TRICARE Management ActivityU.S. Department of Defense

Balancing the Flow of Travel and Trade with Border Security

Friday, October 12th, 2007 - 11:11
Posted by: 
Deputy Commissioner, U.S. Customs and Border ProtectionU.S. Department of Homeland SecurityProfiles in Leadership

A Conversation with Clay Johnson III

Friday, October 12th, 2007 - 10:57
Posted by: 
Deputy Director for ManagementU.S. Office of Management and BudgetA Conversation with Leaders  

A Conversation with the Honorable Timothy M. Kaine

Friday, October 5th, 2007 - 11:03
Posted by: 
Conversation with LeadersA Governor of the Commonwealth of Virginia

What All Mayors Would Like to Know About Baltimore’s CitiStat Performance Strategy

Thursday, September 13th, 2007 - 20:00
Author(s): 
Dr. Behn prepared this report to summarize and present the questions most frequently posed to citiStat staff and to Mayor Martin O'Malley. The report explains how CitiStat should be viewed as a management strategy rather than a management system. When viewed as a management strategy, Dr. Behn argues, the program can be replicated and customized to each mayor's individual needs and priorities. A key insight is that there is no single, right approach as to how to develop a successful management performance and accountability structure.

Bridging the Digital Divide for Hard-to-Reach Groups

Wednesday, June 20th, 2007 - 20:00
Boeltzig and Pilling identified specific groups of people who typically are not connected to the Internet and examined the circumstances of each - rural, poor, disabled, seniors, and ethnic minorities. They focused on how these groups of people, such as homebound individuals, could benefit most from using online government services. They also identified technical as well as social barriers that limit access. Their recommendations are aimed at both increasing access for these targeted groups and increasing use by individuals in the targeted groups.

Leading the U.S. Coast Guard

Thursday, April 12th, 2007 - 15:31
Posted by: 
Profiles in LeadershipAdmiral Thad W. Allen Commandant, United States Coast Guard

Delivery of Benefits in an Emergency: Lessons from Hurricane Katrina

Tuesday, February 13th, 2007 - 20:00
Author(s): 
Tom Stanton's report focuses on the delivery of emergency financial benefits, such as pensions, Social Security, and Temporary Assistance for Needy Families, as well as payments relating to the disaster such as emergency food stamps, unemployment insurance, and emergency cash assistance.

Reflections on 21st Century Government Management

Wednesday, February 7th, 2007 - 20:00
Our goal with this report is straightforward: to begin thinking about the future of government and the trends and new ideas in government management that a new president should consider as he or she takes office in 2009. The intent of this project is to stimulate new ideas among several key audiences. We wish to spark the imagination of government leaders to look beyond their day-to-day "urgencies" and reflect upon the important challenges the nation will face tomorrow.
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