Hear from a varied group of leaders, innovators, practitioners, and thinkers, who offer models to follow, provide insights that infuse theory to practice, and pave the way to shaping the business of government. Our guests will include Vice Admiral Jack Dorsett, Dr. Bobby Braun, Dr. David McClure, Richard Spires, Clarence Carter, and Russ Mills as they discuss public management challenges and innovations.

Hear from a varied group of leaders, innovators, practitioners, and thinkers, who offer models to follow, provide insights that infuse theory to practice, and pave the way to shaping the business of government. Our guests will include Vice Admiral Jack Dorsett, Dr. Bobby Braun, Dr. David McClure, Richard Spires, Clarence Carter, and Russ Mills as they discuss public management challenges and innovations.

Over the last six month, we’ve had an opportunity to speak with many public servants who are pursuing innovative approaches to achieving their missions and serving their citizens. In this edition of Insights, we focus on human service delivery and offer insights from Clarence Carter, Director of the District of Columbia Department of Human Services, on his efforts to put those in need at the center. Carter is a vocal proponent of person-centered human service delivery.