DoD leadership has clearly articulated the pressing need for reform, driving action across all business areas including acquisition, logistics, finance, and personnel. Transformation is motivated by the need to make better use of resources, improve stewardship, and provide the best support possible to the armed forces. To make this happen, the department formally established the deputy chief management officer (DCMO) role to better synchronize, integrate, and coordinate the business operations of the Department of Defense.

Shenna Humphrey is the Executive Assistant for the IBM Center for The Business of Government. She is responsible for producing and distributing the e-newsletters, maintaining our mailing lists, assisting in the development of pilot technology for The Business of Government website, magazine, and assisting in distributing reports. She is currently pursuing a bachelor of science degree in marketing at the University of the District of Columbia after completing two years at North Carolina Central University.

Ms. Gordon manages the finances and website for the Center for The Business of Government.  In this dual role, Ms. Gordon manages the budgeting and forecasting processes as well as the graphic design, programming, and maintenance of the website. Previous to this role, Ms. Gordon worked for PricewaterhouseCoopers in its federal government and nonprofit consulting practices.  She led the functional and technical teams for multiple projects in the Washington, D.C. area.