2018 Digital Trends Impacting Government

Wednesday, January 24th, 2018 - 12:33
Citizen expectations of government evolve as they utilize these new tools with the private sector and in their daily lives, requiring government organizations to not only understand these new tools, but to know when and how best to implement them to further their mission. As we begin a new year, let’s explore four technology trends that are currently impacting citizen engagement and digital communications including live video, immersive tools, bots, and wearables. Trend 1: Live video

Using Mobile Apps in Government

Monday, July 18th, 2016 - 8:53
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With the explosive growth of mobile devices, apps have become commonplace since Apple introduced them for iPhones in 2008. There are close to 4 million apps available. The app economy has burgeoned with billions of downloads. Nearly 90 percent of a mobile user’s time is spent on apps. The growth of mobile devices and apps presents new opportunities in the public sector. Schadler, Bernoff, and Ask argue that there is a mind shift in the mobile environment, in which a person expects that “I can get what I want in my immediate context and moments of need.”

Government on the Go

Wednesday, January 13th, 2016 - 7:51
Thursday, January 7, 2016 - 10:42
Blog Co-Author:  Susan Wedge In 2012, President Obama’s digital government plan ordered federal agencies to create at least two mobile apps.  A lot has happened since then, and at all levels of government.

Using Mobile Apps in Government

Wednesday, January 13th, 2016 - 7:48
Apps are increasingly becoming an essential tool for how citizens interact with their government. Government-created or supported mobile apps offer a wide range of opportunities for delivering services, such as finding parking spaces and paying for them, as well as engaging citizens in co-producing services, such as reporting potholes and damaged streetlights. Creative ways of using mobile apps for government continue to multiply, as can be seen through the many examples described in this report.

To Be or Not to Be, Mobile!

Thursday, March 24th, 2011 - 22:33
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