Success Factors in Agile Delivery and Engaging Citizens in Co-Creation in Public Services

 

Success Factors in Agile Delivery and Engaging Citizens in Co-Creation in Public Services

Friday, January 24th, 2014 - 17:56

 

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This newsletter features two new reports, "A Guide to Critical Success Factors in Agile Delivery" by Paul Gorans and Philippe Kruchten and "Engaging Citizens in Co-Creation in Public Services" by Satish and Priya Nambisan.  Authors Gorans and Kruchten provide a guide to help mission executives and program leaders understand how best to leverage Agile values, benefits, and challenges. Professors Nambisan and Nambisan present four roles that citizens can play in the co-creation of public services. 

Agile Delivery
A Guide to Critical Success Factors in Agile Delivery

Authors: Paul Gorans and Philippe Kruchten

Many complex IT programs are encumbered by requirements that continually change over lengthy timeframes.
The results are often cost overruns and schedule delays. As a result, desired mission objectives are not achieved.
Numerous studies and years of implementation experience with software development within complex IT projects
provide evidence that Agile approaches, when executed correctly, improve the delivery of software and large system integration projects. Agile delivery approaches support the federal government’s goals of doing more with less and improving the agency’s ability to manage their budgets and delivery dates.

You can order free copies of this report and/or download this report.

 

Co-Creation in Public Services

Engaging Citizens in Co-Creation in Public Services

Authors: Satish and Priya Nambisan

Professors Nambisan and Nambisan present an innovative framework from which to view citizen “co-creation,” which refers to the development of new public services by citizens in partnership with governments. The authors present four roles that citizens can play in the co-creation of public services: explorer, ideator, designer, and diffuser, with examples of citizens playing each of these roles.

The authors note that numerous forces are redefining citizen roles in the public sphere, “a shift from that of a passive service beneficiary to that of an active, informed partner or co-creator in public service innovation and problem-solving.“ The authors offer four strategies for government leaders who wish to encourage citizen co-creation.

You can order free copies of this report and/or download this report.

 

The Business of Government Blogs

Achieving Success with Agile Delivery by Dan Chenok

Creating a Culture of Helping by John M. Kamensky

Does Management Matter? by John M. Kamensky

Disintermediation: The Internet’s Impossible Promise, And Ten Ways It Is Changing Government for the Better by Gadi Ben-Yehuda

 

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01/27/2014

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