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This newsletter highlights our new reports, blogs, and government interviews. The topics of the reports range from independence and collaborative engagement by inspectors general to digital and mobile innovations for service delivery. Our blogs cover strategic reviews, CEOs and mentoring, and more. Our interviews include executives from the Department of Transportation, the Army, and the Department of Health and Human Services. We hope that you find these reports, blogs, and interviews timely and thoughtful.
Authors: Dr. Charles A. Johnson, Dr. Kathryn E. Newcomer, and Angela Allison
The authors of this report undertook a series of confidential interviews with staff in each of these three institutions (IGs, Congress, and agencies) to gather candid insights. The report identifies four success factors associated with positive engagement between the IGs, agencies, and Congress.
Author: Sherri R. Greenberg
In this report, Professor Greenberg examines a dozen cities across the United States that have award-winning reputations for using innovation and technology to improve the services they provide to their residents. She explores a variety of success factors associated with effective service delivery at the local level.
Authors: David Lambert and Julie Atkins
This report presents five strategies that organizations can follow to change their culture by moving toward data-driven decision making.
Author: Dighton Fiddner
The report makes a series of recommendations for leaders to consider in developing a greater understanding of cyberspace, including the value of a broad and commonly accepted definition to help guide management actions in cyberspace.
The Business of Government Blogs