1. Improving Government Performance

GPRA Modernization Act of 2010 Explained: Part 1, January 6, 2011

GPRA Mod Act of 2010 Explained: Part 2, January 7, 2011

GPRA Mod Act of 2010 Explained: Part 3, January 10, 2011

GPRA Mod Act of 2010 Explained: Part 4, January 11, 2011

GPRA Mod Act of 2010 Explained: Part 5, January 12, 2011

GPRA Mod Act of 2010 Explained: Part 6, January 13, 2011

GPRA Mod Act of 2010 Explained:  Part 7, January 14, 2011

GPRA Mod Act of 2010 Explained:  Part 8, January 17, 2011

Naming the New GPRA, January 19, 2011

Obama’s FY2012 Management Initiatives, February 15, 2011

GPRA Mod: Flurry of Activity, March 24, 2010

GAO Outlines National Indicator System, April 12, 2011

Highlights of Senate GPRA Oversight Hearing, May 11, 2011

The Meaning of Accountability, July 6, 2011

Measuring Performance in Networks, July 19, 2011

OMB Unveils Its Performance.Gov Website, August 25, 2011

States, Localities Inspire Federal Data-Driven Management, September 27, 2011

Getting Government to Use Performance Data, September 10, 2011

Mission-Focused Analytics, November 30, 2011

Congressional Oversight of Performance, December 14, 2011 (GAO report)

2. Transforming the Workforce and Employee Engagement

Did You Telework Today?, January 18, 2011

The Multi-Generational Workplace, February 1, 2011

The Key Role of Front Line Managers, April 26, 2011

How Customers Can Energize Your Employees, June 28, 2011

Getting People to Solve Problems Without You, August 30, 2011

Fire All the Managers, December 6, 2011

3. Collaborating Across Boundaries and Dealing with Complexity

Starlings, Transparency, and Thad Allen, May 10, 2011

Measuring Performance in Networks, July 19, 2011

Managing Complexity, July 26, 2011

Wasteful or Wonderful?, August 16, 2011 (CRS report on interagency collaboration)

Web-Enabled Coordination, September 13, 2011

A Guide to Collaborative Competencies, September 22, 2011

Collaborative Governance in Action, October 18, 2011

NAPA Annual Meeting Highlights, November 22, 2011 (Collaboration in disaster recovery)

4. Open and Transparent Government

Using Dashboards in Government, August 2, 2011

Is Open Government Dead?, August 23,

5. Citizen Engagement and Customer Service

Customer Dissatisfaction, February 14, 2011

Customer Service Guidance from OMB, June 15, 2011

How Customers Can Energize Your Employees, June 28, 2011

Agency Customer Service Plans, November 1, 2011

6.  Cutting Costs, Managing Budgets

Reorganize the Government?, January 26, 2011

Is It Time to Adopt Portfolio Budgeting?, April 20, 2011

Is Performance Budgeting Hopeless?, July 13, 2011

Smart Streamlining, October 4, 2011 (PPS report on budget cutting)

A Thousand Cuts, November 15, 2011 (List of OMB guidance on budget cuts)

7. Agency Transformation

Reorganize the Government?, January 26, 2011

Creating “Virtual Agencies”, April 6, 2011

A Results-Oriented Commerce Department?, June 7, 2011

The Three Hats of Mission Support Leaders, November 10, 2011

8. Implementation and Innovation

Inducement Prizes, Contests, and Challenge Awards, January 5, 2011

Using Prizes as Innovation Engines, February 7, 2011

Recovering from the Recovery Act? (Part 1), September 6, 2011 (the local view)

Recovering from the Recovery Act, Part 2, October 26, 2011 (the White House view)

Recovering from the Recovery Act, Part 3, December 20, 2011 (GAT Board report)

11.  Obama Administration’s Government Reform Agenda

Obama’s FY2012 Management Initiatives, February 15, 2011

Gumby Goes to the White House, March 1, 2011 (Obama’s Administrative Flexibility Memo)

Chief Officer Central, March 3, 2011

Where is Waldo? March 29, 2011 (Brookings Forum, where is reform effort? - list)

OMB Guidance on Administrative Flexibility, May 3, 2011

Advice to Chief Operating Officers:  Connect the Dots!, May 17, 2011 (list of Obama management initiatives)

Regulatory Reform:  Don’t Cry Over Spilt Milk, June 1, 2011