Federal agencies this year will be subject to a new statutory requirement. A new law requires the Office of Management and Budget to annually determine if agency programs meet goals set out in their annual performance plans. To do this, OMB has created a new review process.
Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products and services.
A recent news story of how the on-line shoe company Zappos has eliminated the position of manager has raised again the question of whether management matters. A new Harvard Business Review article says “yes,” and they have the data to prove it.