The Department of Veterans Affairs has been in the cross-hairs of critics for delays in approving benefits for deserving veterans. Recent reports suggest that VA has turned the corner and is reducing its backlog. One factor: greater collaboration with veterans service organizations.
Government executives need to understand one of the most complex bureaucratic processes in government: the federal procurement system. Understanding this system is key to a successful tenure in government. The new IBM Center report, A Guide for Agency Leaders on Federal Acquisition can help agency leaders understand the basics of the federal procurement process.
Is this a Golden Age for citizen involvement in government? As dismayed as some may be with the political process, there are growing opportunities for meaningful engagement in many areas, thanks to growing social media tools and a willingness to participate by many ordinary people.