Federal agencies this year will be subject to a new statutory requirement. A new law requires the Office of Management and Budget to annually determine if agency programs meet goals set out in their annual performance plans. To do this, OMB has created a new review process.
Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products and services.
A recent news story of how the on-line shoe company Zappos has eliminated the position of manager has raised again the question of whether management matters. A new Harvard Business Review article says “yes,” and they have the data to prove it.
“[Through social media, the internet] is changing the relationship between citizens and their government. The better everyone understands the mechanisms of that change, the more we can harness the power, mitigate the risks, and account for the limitations of this new disintermediating platform.”