The Business of Government Blog

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The Business of Government Magazine – The NEW Spring/Summer 2011 Edition
Wednesday, June 29, 2011 - 17:52
As with each edition, this issue of The Business of Government magazine has as its focus the core mission of the Center—connecting research to practice as a means to improve public management. We do this by bringing together insights and perspectives, blended with an equal measure of practicality and reflection, from an array of government leaders, public managers, thinkers, practitioners, and academics.

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2,002 recommendations
 
 
How Customers Can Energize Your Employees
Monday, June 27, 2011 - 22:03
Adam Grant writes in the June 2011 issue of Harvard Business Review that research shows that customers themselves are “surprisingly effective in motivating people to work harder, smarter, and more productively.” I’ve seen this phenomenon at work in government, as well as in private industry.

This entry has

1,587 recommendations
 
 
Seven Management Imperatives: Imperative Two: Leverage Hyperconnectivity
Monday, June 27, 2011 - 14:05
The technologies that enable hyperconnectivity can be harnessed, ignored, employed on an ad-hoc basis, or incorporated thoughtfully into an agency’s strategy to carry out its mission. The only thing that leaders and managers cannot do with these technologies is make them go away.

This entry has

1,578 recommendations
 
 
Weekly Round-up, June 24, 2011
Friday, June 24, 2011 - 09:27
Articles from across the Web we found interesting, the week of June 20, 2011

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1,145 recommendations
 
 
Senator Mark Warner and Paul A. Volcker announce a new report to comprehensively reform government
Tuesday, June 21, 2011 - 15:25
Earlier today Senator Mark Warner and former Fed Chair Paul Volcker announced a new report, produced by Paul Light and the Campaign for High Performance Government at the Wagner School of Public Service at New York University, to comprehensively reform government.

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1,256 recommendations
 
 
Seven Management Imperatives: Act with Strategic Intent
Tuesday, June 21, 2011 - 10:20
It is a management imperative for government executives today to keep their mission front and center. Keeping focus on the strategic intent of mission is key.

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1,359 recommendations
 
 
Weekly Round-up: June 17. 2011
Thursday, June 16, 2011 - 22:27
Articles from across the Web that we found interesting, the week of June 13, 2011

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1,282 recommendations
 
 
“Fit for Purpose?” Challenges for Irish Public Administration and Priorities for Public Service Reform.”
Wednesday, June 15, 2011 - 16:38
In a new report titled “Fit for Purpose?” - Richard Boyle and Muiris MacCarthaigh with the Institute of Public Administration in Dublin identify some of the key challenges for Irish public administration and some of the priority areas where change is necessary. This report may not be your idea of fun “summer reading,” but it may prove to be the kind of thinking we need to consider as we too think about how well suited our government is for the challenges ahead.

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1,662 recommendations
 
 
Customer Service Guidance from OMB
Wednesday, June 15, 2011 - 09:56
OMB released customer service guidance to agencies earlier this week but it was lost in the hoopla over the announcement of Obama’s new Campaign to Cut Waste, starting with cuts in the number of federal websites.

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2,399 recommendations
 
 
The Anti-Social Business
Tuesday, June 14, 2011 - 13:17
How many social media tools does it take to change an agency? It depends, but the agency has to really want to change.

This entry has

1,703 recommendations
 
 
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