The Urban Institute’s Harry Hatry is one of the pioneers of the late 20th century performance measurement movement. He has just released a new guide on transforming performance measurement that sums his best practical advice in one place.
I’ve been getting calls from reporters who are asking whether President Obama is interested in government management. But a management innovation he introduced in the early days of his administration is finally taking off. Sometimes it takes a few years to find out if a management innovation works.
“Trust but verify” was President Ronald Reagan’s mantra during the Cold War. But today, “trust” is a key element to creating effective cross-agency networks to get things done. But what, exactly, is “trust,” and how do you know what to look for?