The Business of Government Blog

 

Blog Entries

Citizen-Centric Healthcare: Can Citizens Improve Healthcare?
Monday, April 25, 2016 - 13:45
There is an untapped resource that’s available to make governing more effective: citizens.

This entry has

0 recommendations
 
 
Invest in What Works: A Conversation with John Bridgeland and Bruce Reed
Friday, April 22, 2016 - 13:27
With the release this week of the 2016 Federal Invest in What Works Index, I had the opportunity to talk with John Bridgeland and Bruce Reed, Senior Fellows at Results for America on The Business of Government Hour. Here are some of their key insights on the 2016 index and the impetus in transforming Washington D.C., from an evidence free zone to one that takes evidence seriously!

This entry has

0 recommendations
 
 
Weekly Roundup:  Week of April 18 - 22, 2016
Friday, April 22, 2016 - 11:40
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, week of April 18-22, 2016

This entry has

0 recommendations
 
 
What Citizen Engagement Looks Like in the Digital Age: A Conversation with Jason Goldman, White House Chief Digital Officer
Friday, April 22, 2016 - 10:51
Jason Goldman believes civic engagement with government is a right and duty.

This entry has

0 recommendations
 
 
Enhancing Decision-Making: Helping the next administration make smart and timely decisions
Wednesday, April 20, 2016 - 09:37
On Wednesday, November 9, the new President-elect and his or her transition team will begin to make what promises to be an unrelenting barrage of decisions.

This entry has

0 recommendations
 
 
Government Transformation to Improve Program Outcomes
Monday, April 18, 2016 - 14:24
Government operations will be transformed through cognitive solutions and cloud platforms. This transformation will improve program outcomes, enhance citizen interaction, enable regulatory compliance, and lower operational costs

This entry has

0 recommendations
 
 
Weekly Roundup, April 11 - 15, 2016
Friday, April 15, 2016 - 14:23
Articles from across the Web that we at the IBM Center for The Business of Government found interesting, week of April 11-15, 2016

This entry has

0 recommendations
 
 
Benefits of Effective IT Governance with Strong Security
Thursday, April 14, 2016 - 11:19
Significant benefits can be achieved by establishing a sound IT Governance program at an organization, including strong security. Below are examples and lessons learned from organizations that have implemented or improved their IT Governance programs. These lessons learned apply to both Federal agencies and other organizations.

This entry has

0 recommendations
 
 
Four "Don'ts" to Improve Customer Service
Wednesday, April 13, 2016 - 09:56
A pair of Singapore-based researchers recommend jettisoning four conventional practices for improving customer service. I’m not sure I totally agree, but they are worth hearing out.

This entry has

0 recommendations
 
 
Government Gone Agile: How “Agile Management” Can Enhance Agency Success
Wednesday, April 13, 2016 - 08:12
With the coming change in Administrations, solidifying agile as an effective and go-to approach will help to strengthen the management of programs, both now and in the future.

This entry has

0 recommendations
 
 
­