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Articles

Gerald Ray, Social Security Administration: Conversations on Using Analytics to Improve Mission Outcomes

Wednesday, November 5th, 2014 - 10:58
By: 
Wednesday, November 5, 2014 - 10:53
How do you measure and improve the performance of a group of people who see themselves as experts at what they do?  This is the challenge that faced Gerald Ray, who set out to improve the performance of the Social Security Administration’s 1,500 administrative law judges in order to speed their decision-making process and improve the accuracy of their decisions.  He set out to do this using analytic tools and targeted training sessions.

Global Leaders Series with Johannes Kopf

Friday, October 31st, 2014 - 11:49
Phrase: 
What factors contribute to Austria’s low rates of unemployment? How does Austria’s "dual educational system" factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.
Radio show date: 
Mon, 11/24/2014
Intro text: 
What factors contribute to Austria’s low rates of unemployment? How does Austria’s "dual educational system" factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.

Weekly Round-up: September 19, 2014

Friday, September 19th, 2014 - 9:12
Friday, September 19, 2014 - 09:54
John Kamensky 

Weekly Round-up: September 12, 2014

Friday, September 12th, 2014 - 9:50
Friday, September 12, 2014 - 09:58
 John Kamensky OMB Updates Performance.gov.  OMB posted third quarter performance progress updates for cross-agency and agency-specific priority goals on performance.gov.  In an accompanying blog post, OMB director Shawn Donovan highlights some specific accomplishments.

Weekly Round-up: September 5, 2014

Friday, September 5th, 2014 - 10:03
Friday, September 5, 2014 - 10:41
John Kamensky

Call for Research Report Proposals

Tuesday, August 19th, 2014 - 9:51
Author(s): 
Since the creation of the IBM Center for The Business of Government over 16 years ago, it has been our goal to help public sector leaders and managers address real-world problems by sponsoring independent, third-party research from top minds in academe and the nonprofit sector. We aim to produce research and analysis that helps government leaders respond more effectively to their mission and management challenges.

Leading the Defense Health Agency: Interview with Lt. Gen. (Dr.) Douglas Robb, director, Defense Health Agency

Friday, August 15th, 2014 - 11:07
Friday, August 15, 2014 - 09:42
Across the country healthcare systems are focused on ways to reduce variation in care, improve patient safety and more effectively use health information technology to improve clinical decision-making and outcomes. The Military Health System isn’t immune to such changes. In fact, within the military, there are additional imperatives for designing an integrated health system which includes more joint operations as a way to meet its aims of readiness, improving the health and care of people it serves, and doing this while managing costs.

Reaching New Heights and Revealing the Unknown: Interview with Charlie Bolden, NASA Administrator

Wednesday, June 18th, 2014 - 13:40
Wednesday, June 18, 2014 - 11:54
We stand at a pivotal moment in space exploration. There are plans to further extend our reach into the solar system, and NASA is leading the way.  An orbiting outpost, the International Space Station (ISS), is home to a crew of astronauts from across the world conducting research and learning how to live and work in space.

What Happens When Our Senior Scientists, Engineers, and Doctors Retire?

Friday, May 23rd, 2014 - 13:00
Friday, May 23, 2014 - 13:47
Dr. Gina Scott Ligon, along with her University of Nebraska at Omaha colleagues JoDee Friedly and Victoria Kennel, offer an answer in a new report for the IBM Center, in the context of the broader national shortage of talent in the science, technology, engineering, mathematics and medicine (STEMM) professions.

Table of Contents


Michael Keegan
By Michael J. Keegan

Conversations with Leaders

Insights

Perspectives

Forum

Viewpoints

Management

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