A Guide to Data-Driven Performance Reviews

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A Guide to Data-Driven Performance Reviews

Friday, November 18th, 2011 - 12:07
The GPRA Modernization Act of 2010 requires each federal agency to identify a set of priority goals, designate someone to be the goal leader for each goal, review progress toward these goals, and publicly report at least quarterly on that progress. Such a process represents a more focused review (concentrating on the priority goals) than the broader performance reviews described here.

Several federal agencies have responded to the need for data-driven performance reviews by developing an approach that consists of regularly held, structured, data-driven performance review meetings. This is simple in concept. Some elements, such as periodic program review meetings, are common throughout government. The data-driven performance reviews presented in this report reflect such features but add other elements.

What are Data-Driven Performance Reviews?

The overall process discussed here refers to a leadership strategy that federal executives can use to monitor and improve the efficiency and effectiveness of their department, program, or group of programs. This goal is pursued through the use of regularly scheduled, structured, data-driven meetings to review performance indicators with department or program personnel. Data are normally the centerpiece of the meeting discussion, although non-quantitative information naturally plays a major role as well.

These meetings bear a close resemblance to other types of program reviews that federal officials traditionally hold with members of their staff to identify emerging trends and discuss key program issues and problems. However, the process described here is distinguished by the frequency and regularity
of its meetings, the focus on the latest performance indicators, and the somewhat structured format.

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