Learn how program managers can assess whether their efforts to increase citizen participation in their programs are making a difference.

Transformation continues to be seen by noted practitioners and 21st century federal leaders as a compelling description of the essential change that is needed throughout the federal government. In the future, transformation will be a joint-ownership enterprise that spans boundaries and involves constituencies in unprecedented ways. This emerging characteristic alone will require the successful leaders of future transformations to adopt a more democratic management style and build on the work of pioneers who have gone before.

DHS prevents homelessness wherever possible and provides short-term emergency shelter and re-housing support when needed.

Mr. Osborn has recently been appointed to be the NNSA Transformation Executive and will lead the agency's move to “OneNNSA.”

For over 75 years the U.S. Social Security Administration, or SSA, has touched the lives of virtually every American, whether it is after the loss of a loved one, at the onset of a disability, or during the transition from work to retirement.  

FAS Commissioner Steve Kempf on the value of a centralized provider as GSA: Challenges facing GSA’s Federal Acquisition Service

Our aim is to produce research and analysis that helps government leaders more effectively respond to their mission and management challenges.The IBM Center is named "The Business of Government" because its focus is the management and operation of government, not the policies of government. Public sector leaders and managers need the best, most practical advice available when it comes to delivering the business of government. We seek to “bridge the gap” between research and practice by helping to stimulate and accelerate the production of actionable research.

Steven J. Kempf sets strategic direction and oversees the delivery of over $50 billion of best-value products, services and solutions to federal customers, allowing them to effectively and efficiently achieve their missions.