Transformation continues to be seen by noted practitioners and 21st century federal leaders as a compelling description of the essential change that is needed throughout the federal government. In the future, transformation will be a joint-ownership enterprise that spans boundaries and involves constituencies in unprecedented ways. This emerging characteristic alone will require the successful leaders of future transformations to adopt a more democratic management style and build on the work of pioneers who have gone before.

Admiral Papp leads the largest component DHS, comprised of 42,000 active duty, 8,200 Reserve, 8,000 civilian and 31,000 volunteer Auxiliarists.

For over 75 years the U.S. Social Security Administration, or SSA, has touched the lives of virtually every American, whether it is after the loss of a loved one, at the onset of a disability, or during the transition from work to retirement.  

FAS Commissioner Steve Kempf on the value of a centralized provider as GSA: Challenges facing GSA’s Federal Acquisition Service

Our aim is to produce research and analysis that helps government leaders more effectively respond to their mission and management challenges.The IBM Center is named "The Business of Government" because its focus is the management and operation of government, not the policies of government. Public sector leaders and managers need the best, most practical advice available when it comes to delivering the business of government. We seek to “bridge the gap” between research and practice by helping to stimulate and accelerate the production of actionable research.